How to transfer Points

Handy guides on how to transfer partner reward points to Velocity

Select from the list of supporting partners to learn how to transfer reward points you have with them, to Velocity.

You can convert the points earned on your eligible American Express credit card to Velocity Points via your American Express account.

If your Velocity number is not already registered with your American Express card, call American Express Membership Rewards on 1300 363 276, or select Link More Airline Programs from within your account to link.

Step 1. Log in to your American Express account.

Step 2. Select Rewards and then choose Membership Rewards Home from the drop down menu.

Step 3. Select Redeem, Travel and then Redeem.

Step 4. Find Velocity and select Transfer My Points”
Transfer now
You can convert the points earned on your eligible ANZ credit card to Velocity Points via your ANZ Rewards or ANZ Business Rewards account.

If your Velocity membership number is not already registered with ANZ, you can do this online from within your ANZ Rewards or ANZ Business Rewards account.

Step 1: Go to ANZ Rewards or ANZ Business Rewards.

Step 2: Select Transfer now, then log in. Select Shop (ANZ Business Rewards customers only), then select the Redeem tab.

Step 3: Enter how many Reward Points you would like to convert, select update and then continue.

Step 4: Enter your Velocity Frequent Flyer member number, check your details and then select Submit. A redemption log number will appear on screen, and an e-mail notification will be sent for your reference.
Transfer now ANZ Rewards

Transfer now ANZ Business Rewards
ANZ Rewards and ANZ Business Rewards Auto-Redemption

Step 1: Log in to your ANZ Rewards account or ANZ Business Rewards account.

Step 2: Select Shop (ANZ Business Rewards customers only), then select the Redeem tab.

Step 3: Open Travel Rewards to select Frequent Flyer & Airmiles.

Step 4: Select Transfer Now from beneath the Velocity Frequent Flyer heading.

Step 5: Select the preferred Auto-Redemption option. These include: 3 months, 6 months, 12 months, Annual Anniversary date or as soon as minimum points are available (a minimum of 3,000 Reward Points is required).

Step 6: Check your details and then select Submit.
Set up ANZ Rewards

Set up ANZ Business Rewards

To view more information including ANZ Rewards and Business Rewards transfer rates and eligible cards, visit our credit and charge cards page.
You can convert the points earned on your eligible Commonwealth Bank credit cards to Velocity Points via your Netbank account.

Step 1: Log in to Netbank.

Step 2: Select the Awards link next to the applicable credit card to be directed to the Awards website.

Step 3: Choose the Redeem tab, then the Travel tab. Then in the Frequent Traveller Conversion section, select Velocity Frequent Flyer from the drop down menu.

Step 4: Enter the amount of Awards points to convert to Velocity Points in the Enter Awards points to transfer field and select Calculate.

Step 5: Review the details in the Points/miles you will receive field.

Step 6: Enter your Velocity Membership Number and select Redeem.

Once your request to transfer points has been successfully sent, a thank you message will display.

Once you receive confirmation that your request to transfer points has been submitted, your transfer is complete.

To view more information including CommBank Awards transfer rates and eligible cards, visit our credit cards page
Transfer now
You can convert the points earned on your eligible NAB credit card to Velocity Points via your NAB account.

Step 1: Log in your NAB internet banking account

Step 2: Enter the NAB Rewards Store, via my cards

Step 3: Select Travel, then Airline partner program

Step 4: Select Transfer under the Velocity Frequent Flyer logo, then choose the number of points you’d like to move

Step 5: Enter your Velocity number, then hit Transfer

To view more information including NAB transfer rates and eligible cards, visit our credit cards page.
Transfer now
You can convert the points earned on your eligible Westpac credit cards to Velocity Points by transferring from your Westpac account.

If your Velocity membership number is not already registered with Westpac, you can do this online in your account, or by calling 1300 887 820.

Step 1: Login to Altitude Rewards via the Westpac App or Online Banking

Step 2: Click on Redeem Points

Step 3: Click on Airline Points under Altitude Travel

Step 4: Select Velocity and enter the quantity of points (minimum of 3,000 Altitude Points)

Step 5: Add to Cart and Add Velocity Info to "Transfer now"
Transfer now

To view more information including Westpac transfer rates and eligible cards, visit our credit cards page.
Citi Points transfer

Log in to Citi online

Select Rewards, then Redeem Now

Head to the Travel menu and select Points Transfer

Find Velocity Frequent Flyer and select Transfer Now

Select the number of points you’d like to move, & enter your Velocity number

Accept the Terms and Conditions, hit Continue, then review & confirm
Transfer now
Citi Autosweep

Transfer your Points at www.citirewards.com

On the Points Transfer page, select Velocity Frequent Flyer for Points Autosweep

Select the option to Opt in for Points Autosweep

Enter your Velocity membership number

Nominate the day of the month you want the Points Autosweep to transfer your available Points over to your Velocity account

Confirm and accept the terms and conditions
Set up now
You can convert the points earned on your eligible St George credit cards to Velocity Points by transferring from your St George Amplify Rewards account, or by setting up Auto-Redemption.

If your Velocity membership number is not already registered with St George, you can do this online in your account, or by calling 1300 489 586.

Step 1: Login to St. George Amplify Rewards via Online Banking

Step 2: Click on Redeem Points

Step 3: Click on Airline Points under Altitude Travel

Step 4: Select Velocity and enter the quantity of points (minimum of 3,000 Altitude Points)

Step 5: Add to Cart and Add Velocity Info to "Transfer now"
Transfer now

To view more information including St George transfer rates and eligible cards, visit our credit cards page.
You can convert the points earned on your eligible Bank of Melbourne credit cards to Velocity Points by transferring from your Bank of Melbourne Amplify Rewards account, or by setting up Auto-Redemption.

Step 1: Login to the Bank of Melbourne Amplify Rewards via Online Banking

Step 2: Click on Redeem Points

Step 3: Click on Airline Points under Altitude Travel

Step 4: Select Velocity and enter the quantity of points (minimum of 3,000 Altitude Points)

Step 5: Add to Cart and add Velocity Info to "Transfer Now"
Transfer now
You can convert the points earned on your eligible BankSA credit cards to Velocity Points by transferring from your BankSA Amplify Rewards account.

If your Velocity membership number is not already registered with BankSA, you can do this online in your account, or by calling 1300 490 641.

Step 1: Visit the BankSA Amplify Rewards via Online Banking

Step 2: Click on Redeem Points

Step 3: Click on Airline Points under Altitude Travel

Step 4: Select Velocity and and enter the quantity of points (minimum of 3,000 Altitude Points)

Step 5: Add to cart and Add Velocity Info to "Transfer now"
Transfer now
You can convert the points earned on your eligible Card Services credit cards to Velocity Points via your Card Services account.

Step 1: Log in to Card Services Direct Online

Step 2: Select Rewards, then Redeem Now.

Step 3: Head to the Points Transfer menu.

Step 4: Find Velocity Frequent Flyer and select Transfer Now.

Step 5: Select the number of points you’d like to move & enter your Velocity number.

Step 6: Accept the Terms and Conditions and hit Transfer Points, then review & confirm.

To view more information including Citibank transfer rates and eligible cards, visit our credit cards page.
Transfer now
You can convert the points earned on your eligible Suncorp Bank credit cards to Velocity Points via your Suncorp Bank account.

Step 1: Log in to your Suncorp Bank Internet Banking

Step 2: Choose Go to Credit Card Services.

Step 3: Select Rewards and hit Enter Rewards.

Step 4: Head to the Points Transfer menu and select Velocity Frequent Flyer.

Step 5: Select the number of points you’d like to move & enter your Velocity number.

Step 6: Accept the Terms and Conditions and hit Transfer Points, then review & confirm.

To view more information including Suncorp Bank transfer rates and eligible cards, visit our credit cards page.
Transfer now
You can convert the points earned on your eligible BOQ credit cards to Velocity Points via your BOQ account.

Step 1: Log in to BOQ Internet Banking.

Step 2: Choose the Account Details menu and select Q Rewards.

Step 3: Select Q Rewards and hit Check it out here.

Step 4: Head to the Points Transfer menu and select Velocity Frequent Flyer.

Step 5: Select the number of points you’d like to move & enter your Velocity number.

Step 6: Accept the Terms and Conditions and hit Transfer Points, then review & confirm.

To view more information including BOQ transfer rates and eligible cards, visit our credit cards page.
Transfer now

Terms and Conditions:

American Express Terms & Conditions: A minimum of 2,000 Membership Rewards points, (1,998 Membership Rewards points for Business Ascent) must be redeemed for Velocity Points at any one time and must be in increments of 2 Membership Rewards points (3 Membership Rewards points for Business Ascent) during the Promotion Period and must be in whole numbers. For full details on points transfers, including eligibility criteria, minimum points transfer requirements, applicable conversion rate see the American Express Membership Rewards Program Terms and Conditions. The earning and redemption of Membership Rewards points is subject to the Terms and Conditions of the American Express Membership Rewards Program. The redemption of Membership Rewards points will be administered solely by American Express and will take up to 1 business day to transfer into your Velocity account and is subject to the Terms and Conditions of the American Express Membership Rewards Program in which you are enrolled. Once the Membership Rewards points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. Transferred Velocity Points will take up to 1 business day to be available in your Velocity Account.

ANZ Rewards Program Terms & Conditions: The redemption of ANZ Reward Points will be administered solely by ANZ Rewards and can take up to 5 business days to transfer into the Velocity membership account. To redeem ANZ Reward Points for Velocity Points, individuals must be both an ANZ Rewards account holder and a Velocity Frequent Flyer member. The earning and redemption of ANZ Reward Points is subject to ANZ Rewards Program Terms and Conditions. A minimum of 2,000 ANZ Reward Points is required for any redemption, and then additional multiples of 2 ANZ Reward Points. Individuals who had Auto-Transfer turned on for Velocity Points as at 11:59pm AEST on 31 October 2024 are ineligible for the Auto Transfer Campaign. Once ANZ Reward Points have been redeemed for Velocity Frequent Flyer Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. This is a Velocity Frequent Flyer offer and can be withdrawn or changed without notice. This offer is not made by ANZ.

ANZ Business Rewards Program Terms & Conditions: The redemption of ANZ Business Reward Points will be administered solely by ANZ Business Rewards and can take up to 5 business days to transfer into the Velocity membership account. To redeem ANZ Business Reward Points for Velocity Points, individuals must be both an ANZ Business Rewards account holder and a Velocity Frequent Flyer member. The earning and redemption of ANZ Business Reward Points is subject to ANZ Business Rewards Program Terms and Conditions. A minimum of 2,000 ANZ Business Reward Points is required for any redemption, and then additional multiples of 2 ANZ Business Reward Points. Individuals who had Auto Transfer turned on for Velocity Points as at 11.59pm AEST on 31 October 2024 are ineligible for the Auto Transfer Campaign. Once ANZ Business Reward Points have been redeemed for Velocity Frequent Flyer Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. This is a Velocity Frequent Flyer offer and can be withdrawn or changed without notice. This offer is not made by ANZ.

Bank of Melbourne Amplify Terms & Conditions: You must have earned a minimum of 3,000 Amplify Points before you can redeem for any Amplify reward. A minimum of 6 Amplify Points is required before points can be transferred to Velocity. You must transfer a minimum of 3,000 Amplify Points to Velocity in one transaction, with additional increments in multiples of 500 Amplify Points at a time. The redemption of Points will be administered solely by Amplify Rewards and will take up to 3 business days for your new Velocity Points to reach your Velocity membership account from the date of redemption. Once Amplify Points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. Credit card applications are subject to Bank of Melbourne's normal lending criteria. Terms and conditions and fees and charges apply and are available on request at any Bank of Melbourne branch or amplify.bankofmelbourne.com.au. The features of the Amplify Card may change. Amplify Cards are issued by Bank of Melbourne – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Amplify Rewards program is offered by Bank of Melbourne and allows the earning of Amplify Points by use of a linked Amplify card subject to the Amplify Rewards Terms and Conditions. Individuals must be an Amplify cardholder and Velocity member. These Terms and Conditions set out when you do not earn Amplify Points, including on cash advances. Membership of Velocity is the cardholders' responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time. To redeem Amplify Points, the cardholder must register (by calling 1300 600 266 or logging in to amplify.bankofmelbourne.com.au) their Velocity membership number prior to their first redemption. You will receive 1 Velocity Point for every 2 Amplify Points. You must be a Velocity member to redeem Amplify Points for Velocity Points and your name, as it appears on your Velocity account, must match the primary cardholder's name on your Amplify Rewards account. For joint cardholders, the name of the Velocity member must match the first listed Account Owner's name. Offer can be withdrawn or changed without notice.

BankSA Amplify Terms & Conditions: You must have earned a minimum of 3,000 Amplify Points before you can redeem for any Amplify reward. A minimum of 6 Amplify Points is required before points can be transferred to Velocity. You must transfer a minimum of 3,000 Amplify Points to Velocity in one transaction, with additional increments in multiples of 500 Amplify Points at a time. The redemption of Points will be administered solely by Amplify Rewards and will take 3 business days for your new Velocity Points to reach your Velocity membership account from the date of redemption. Once Amplify Points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. Credit card applications are subject to BankSA's normal lending criteria. Terms and conditions and fees and charges apply and are available on request at any BankSA branch or available at amplify.banksa.com.au. The features of the Amplify Card may change. Amplify Cards are issued by BankSA - A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Amplify Rewards program is offered by BankSA and allows the earning of Amplify Points by use of a linked Amplify card subject to the Amplify Rewards Terms and Conditions. Individuals must be an Amplify cardholder and Velocity member. These Terms and Conditions set out when you do not earn Amplify Points, including on cash advances. Membership of Velocity is the cardholders' responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time. To redeem Amplify Points, the cardholder must register (by calling 1300 490 641 or logging in to amplify.banksa.com.au) their Velocity membership number prior to their first redemption. You will receive 1 Velocity Point for every 2 Amplify Points. You must be a Velocity member to redeem Amplify Points for Velocity Points and your name, as it appears on your Velocity account, must match the primary cardholder’s name on your Amplify Rewards account. For joint cardholders, the name of the Velocity member must match the first listed Account Owner's name. Offer can be withdrawn or changed without notice.

BOQ Rewards Terms & Conditions: Bank of Queensland Credit Cards (“Credit Cards”) are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) and distributed by Bank of Queensland Limited ABN 32 009 656 740 (“BOQ”). NAB has acquired the business relating to the Credit Cards from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to assist to administer the Credit Cards. Our/us/we means NAB unless the context otherwise requires it. The earning and redemption of Rewards points is subject to the BOQ Q Rewards® Program Terms and Conditions. Minimum of 30,000 Q Rewards® Points per transfer applies. To redeem Rewards points for Velocity Points, individuals must be a Velocity member and have advised BOQ of their Velocity Frequent Flyer membership number prior to redemption. Membership of Velocity is the Cardholder's responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time, available at velocityfrequentflyer.com. The redemption of Rewards points will be administered solely by NAB on behalf BOQ and may take up to 28 business days to transfer into the Velocity membership account. Once Rewards points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be changed, cancelled or reversed.

Card Services Rewards Terms & Conditions: National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of credit cards under the Card Services brand. NAB has acquired the business relating to this product from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the product. Our/us/we means NAB unless the context otherwise requires it. The earning and redemption of Card Services reward Points is subject to the Card Services rewards Program Terms and Conditions. Minimum of 25,000 Card Services reward Points per transfer applies. To redeem Card Services reward Points for Velocity Points, individuals must be a Velocity member and have advised Card Services of their Velocity Frequent Flyer membership number prior to redemption. Membership of Velocity is the Cardholder's responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time, available at velocityfrequentflyer.com. The redemption of Card Services reward Points will be administered solely by NAB on behalf of Card Services and may take up to 28 days to transfer into the Velocity membership account. Once Card Services reward Points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be changed, cancelled or reversed.

Citi Rewards Terms & Conditions: National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded credit cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional services. Our/us/we means NAB unless the context otherwise requires it. “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trade marks and derivations thereof are used temporarily under licence by NAB from Citigroup Inc. and related group entities. To redeem Citi reward Points for Velocity Points you must be a Velocity member and advise Citi of your Velocity number prior to redemption. Velocity membership is subject to the Velocity membership Terms and Conditions, as amended from time to time, available at velocityfrequentflyer.com. You can manually redeem a minimum of 2,000 Citi reward Points at a time. Visit www.citirewards.com to manually redeem Citi reward Points for Velocity Points. The redemption of Citi reward Points will be administered solely by NAB on behalf of Citi and are subject to the Terms and Conditions of the Citi Rewards Program. Velocity Points may take up to 28 days to appear in your Velocity account. Once Citi reward Points have been redeemed for Velocity Points, they are governed by the Velocity Terms and Conditions and cannot be changed cancelled or reversed.

CommBank Awards Terms & Conditions: Individuals must be a CommBank Awards cardholder and Velocity member to redeem this offer. Membership of Velocity is the cardholder’s responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time, available at Velocity website. The redemption of CommBank Awards points will be administered solely by CommBank Awards and will take up to 5 business days to transfer into the Velocity Membership account. Membership of CommBank Awards is subject to the CommBank Awards Program Terms and Conditions. When converting CommBank Awards Points to Velocity Points, members must convert in increments of 2 Awards points in order to convert to whole Velocity Points. Points can only be transferred to a Velocity account in the same name as the primary cardholder of the CommBank Awards account. Points transferred to Velocity and membership of Velocity is subject to the Velocity membership Terms and Conditions, as amended from time to time. Once CommBank Awards points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. Commonwealth Bank of Australia ABN 48 123 123 124 and Australian credit licence 234945 is the issuer of CommBank Awards cards.

HSBC Rewards Terms & Conditions: Redemption of HSBC Points for Velocity Points is only available to eligible HSBC Premier or Platinum credit card holders. 1 Velocity Point will be earned for every 2 HSBC Rewards Points transferred. A minimum Points transfer requirement applies; members must transfer in blocks of 5,000 or 10,000 HSBC Rewards Points. The earning and redemption of HSBC Rewards Points is subject to the HSBC Rewards terms and conditions, available at the HSBC website or by calling 13 21 52 (+61 2 9005 8511 if calling from overseas). To redeem HSBC Rewards Points for Velocity Points, individuals must be a Velocity member. Membership of Velocity is the Cardholder’s responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time. The redemption of HSBC Rewards Points will be administered solely by HSBC and may take up to 5 business days to transfer into the Velocity membership account. Once HSBC Rewards Points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be cancelled or reversed. Credit cards provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit Licence 232595.

NAB Rewards Terms & Conditions: To redeem NAB Rewards Points for Velocity Points, individuals must be both a NAB Rewards account holder and a Velocity Frequent Flyer member. The earning and redemption of Rewards Points is subject to NAB Rewards Program Terms and Conditions. Minimum redemption amount in one transaction = 3,000 NAB Rewards Points. Points are earned and redeemed in accordance with the NAB Rewards Terms and Conditions. Once the NAB Rewards points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. Transfers via auto redemption or auto sweep programs are not eligible to receive the bonus Velocity Points. ©2023 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686.

St.George Amplify Terms & Conditions: You must have earned a minimum of 3,000 Amplify Points before you can redeem for any Amplify reward. A minimum of 6 Amplify Points is required before points can be transferred to Velocity. You must transfer a minimum of 3,000 Amplify Points to Velocity in one transaction, with additional increments in multiples of 500 Amplify Points at a time. The redemption of Points will be administered solely by Amplify Rewards and will take up to 3 business days for your new Velocity Points to reach your Velocity membership account from the date of redemption. Once Amplify Points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. Credit card applications are subject to St.George's normal lending criteria. Terms and conditions and fees and charges apply and are available on request at any St.George branch or amplify.stgeorge.com.au. The features of the Amplify Card may change. Amplify Cards are issued by St.George Bank – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Amplify Rewards program is offered by St.George Bank and allows the earning of Amplify Points by use of a linked Amplify card subject to the Amplify Rewards Terms and Conditions. Individuals must be an Amplify cardholder and Velocity member. These Terms and Conditions set out when you do not earn Amplify Points, including on cash advances. Membership of Velocity is the cardholders' responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time. To redeem Amplify Points, the cardholder must register (by calling 1300 489 586 or logging in to amplify.stgeorge.com.au) their Velocity membership number prior to their first redemption. You will receive 1 Velocity Point for every 2 Amplify Points. You must be a Velocity member to redeem Amplify Points for Velocity Points and your name, as it appears on your Velocity account, must match the primary cardholder's name on your Amplify Rewards account. Offer can be withdrawn or changed without notice.

Suncorp Credit Card Rewards Terms & Conditions: National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Suncorp Clear Options Credit Cards. Suncorp-Metway Ltd ABN 66 010 831 722 (“Suncorp Bank”) promotes and distributes Suncorp Clear Options Credit Cards on NAB's behalf under an agreement with NAB. NAB has acquired the business relating to this credit from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the Credit Cards. Suncorp Bank will not guarantee or otherwise support NAB's obligations under the contracts or agreements connected with the Credit Cards (other than those relating to Suncorp Internet Banking and Suncorp Telephone Banking). Our/us/we means NAB unless the context otherwise requires it. The earning and redemption of Suncorp Credit Card Rewards points is subject to the Suncorp Credit Card Rewards Program Terms and Conditions. Minimum of 25,000 Suncorp Credit Card Rewards points per transfer applies. To redeem Suncorp Credit Card Rewards points for Velocity Points, individuals must be a Velocity member and have advised Suncorp Clear Options Credit Cards of their Velocity Frequent Flyer membership number prior to redemption. Membership of Velocity is the Cardholder's responsibility and is subject to the Velocity membership Terms and Conditions as amended from time to time, available at velocityfrequentflyer.com. The redemption of Suncorp Credit Card Rewards points will be administered solely by NAB on behalf of Suncorp Clear Options Credit Cards and may take up to 28 business days to transfer into the Velocity membership account. Once Suncorp Credit Card Rewards points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be changed, cancelled or reversed.

Westpac Altitude Terms & Conditions: You must have earned a minimum of 3,000 Altitude Points before you can redeem for any Altitude reward. A minimum of 6 Altitude points is required before points can be transferred to Velocity. You must transfer a minimum of 3,000 Altitude Points to Velocity in one transaction, with additional increments in multiples of 500 Altitude Points at a time. You will receive 1 Velocity Point for every 3 Altitude Points. Please allow 3 business days for the processing of the transfers. You will not receive Altitude Points if your card account is in arrears for 2 consecutive statement cycles and in other circumstances. Once Altitude Points have been redeemed for Velocity Points, they are governed by the Velocity membership Terms and Conditions and cannot be reversed. Terms and conditions and fees and charges apply and are available on request at any Westpac branch or via westpac.com.au. The features of the Altitude Card may change. Altitude Cards are issued by Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. All Velocity Points redemptions with Velocity Frequent Flyer are subject to the Velocity membership Terms and Conditions. Individuals must be an Altitude cardholder and Velocity member. The earning and redemption of Altitude Points is subject to the Altitude Rewards Terms and Conditions. These Terms and Conditions set out when you do not earn Altitude Points, including on cash advances. To redeem Altitude Points, the cardholder must register (by calling 1300 887 820 or logging in to altituderewards.com.au) their Velocity membership number prior to their first redemption. For joint cardholders, the name of the Velocity member must match the first listed Account Owner's name. The redemption of Altitude Points is otherwise subject to the Altitude Rewards Terms and Conditions. Offer can be withdrawn or changed without notice.

The Velocity membership Terms and Conditions apply once points are transferred to Velocity.

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