Accor Live Limitless

Terms and conditions

ALL - Accor Live Limitless: The minimum transferable amount is 4,000 ALL Reward points per conversion, which is equivalent to 4,000 Velocity Points. Members must login to their ALL membership account to transfer their ALL Reward points to Velocity. Please allow up to six weeks for your Points to be credited to your Velocity account. After your ALL Reward points are converted into Velocity Points, these Points are subject to the Velocity Member Terms and Conditions. View terms and conditions of the ALL, Accor’s lifestyle loyalty program terms and conditions.

The below General Terms and Conditions apply unless specified in the individual partner terms and conditions above.  

A Qualifying Stay is one or more consecutive nights at the same hotel, whether you check in or out more than once, at the hotel’s Qualifying Room Rates (generally the standard rate, not a discounted or group rate). Qualifying Room Rates generally do not include promotional rates, wholesale packages, conference rates and group tour rates, employee discount rates, rates booked through third party web sites offering discounted 'distressed' inventory or 'last minute' accommodation deals, Member benefits discount rate and award or discount certificates, free or complimentary hotel stays, special rates offered through travel agencies, special rates offered to airline crew, airline employees, travel agent employees, Hotel employees or other industry discount rates. All hotel stays are governed by the individual hotels’ terms and conditions; please refer to the individual hotels’ website for full terms and conditions. Check the Velocity Member Terms and Conditions for details about earning Velocity Points with hotel partners. Please allow 2-8 weeks for Points to be allocated to your Velocity Account. Please ensure the name on the Velocity Account provided matches the name under which the hotel booking is made in order to earn Points for your stay.