New Status Tiers

Introducing two new Status levels

From 1 October 2025, Velocity will welcome two new Status levels to the program – Forever Gold and Platinum Plus.

Lock in your Gold, for life^*. Introducing Forever Gold

To celebrate and recognise our members’ long-term loyalty to Virgin Australia, Forever Gold will provide lifetime access to Gold Status benefits*.

Continue to enjoy the benefits of Gold Status for life^*.

75% Bonus Points on eligible fares

Earn a 75% Points bonus on eligible Virgin Australia flights, excluding Economy Lite fares¹.

Lounge Access

Relax before your flight in the Virgin Australia lounge and select airline partner lounges².

Priority service at our airports

Enjoy priority check-in, boarding and security screening (select airports) to make your day of travel seamless³.

Additional baggage allowance

Ability to check-in an additional 2x 32kg bags on eligible Virgin Australia flights (excluding Economy Lite fares)⁴.

Preferential Seating

Prefer the front of the plane? Gold members are entitled to preferential seating, excluding Economy Lite fares.

Fly Ahead

Wrapped up your day a little early? Request to move to an earlier flight (subject to availability)⁵.

Upgrade to Gold. For life.

To qualify for Forever Gold, your balance (calculated from 1 February 2013 onwards) must reach a total of 12,000 Status Credits, with a minimum of 9,000 Status Credits earned on eligible Virgin Australia marketed flights, flown by you*.

The remaining Status Credits could be earned through Family Pooling (as a beneficiary only) or from our other eligible Velocity Partners e.g., eligible Partner Airline marketed flights, Flybuys, or eligible Velocity Points earning credit cards.

We’re thrilled to be able to reward our most loyal members with Gold benefits for life.

On 1 October 2025, members who have a balance of 12,000 Status Credits (with 9,000 Status Credits earned on eligible Virgin Australia marketed flights, flown by you) since 1 Feb 2013, will be awarded Forever Gold Status on Day 1. To recognise the loyalty of members over the past decade, Status Credits in your balance since 1 February 2013 will count towards eligibility for Forever Gold*.

Take your Status to the next level, Platinum Plus

Designed for our most frequent flyers going above and beyond Platinum, Platinum Plus members will enjoy all the benefits of Platinum plus more^{^}.

Continue to enjoy all the benefits of Platinum, with a few extra perks of Platinum Plus^{^}

Gift Platinum Status

Share the joy of Status by gifting Companion Platinum membership to a friend or family member upon upgrading or maintaining Platinum Plus⁶.

Complimentary Upgrade to Business Class

4x complimentary Business Class Upgrades when flying on a Flex or Choice fare⁷.

Need some extra time? Introducing Fly Later

With Fly Later you can request to be moved to a later Domestic flight on the same day that suits your schedule (subject to availability)⁸.

Additional baggage allowance

Ability to check-in 5x 32kg bags on eligible Virgin Australia flights (excluding Lite fares)⁴.

Exclusive access to the Priority Phone service

We’re here to help, and we have our agents dedicated to our Platinum Plus members⁹.

Exclusive events, offers and gifts

Access to exclusive events and offers throughout your benefit period (subject to availability).

Upgrading to Platinum Plus

To upgrade to Platinum Plus^{^}
To upgrade to Platinum Plus, your balance must reach a total of 2,000 Status Credits (within 12 months), with at least 1,500 Status Credits earned on eligible Virgin Australia marketed flights, flown by you.

The remaining Status Credits could be earned through Family Pooling (as a beneficiary only) or from our other eligible Velocity Partners e.g., eligible Partner Airline marketed flights, Flybuys, or eligible Velocity Points earning credit cards.

To maintain Platinum Plus^{^}
To maintain Platinum Plus, your balance must reach a total of 2,000 Status Credits (within your Benefit Period), with at least 1,500 Status Credits earned on eligible Virgin Australia marketed flights, flown by you.

The remaining Status Credits could be earned through Family Pooling (as a beneficiary only) or from our other eligible Velocity Partners e.g., eligible Partner Airline marketed flights, Flybuys, or eligible Velocity Points earning credit cards.

We’re thrilled to be able to reward our most loyal Velocity members with Platinum Plus

If you qualify for Platinum or Platinum Plus within any benefit period after achieving Velocity Forever Gold Status, you will still receive the respective Status membership benefits of your current Status for that benefit period^{^}. Your Forever Gold Status will always be there in those times you are flying less and do not meet the qualification criteria for Platinum or Platinum Plus.

FAQs

Questions? We have answers.

A: Yes there are a few, outlined below:

Since Forever Gold members already receive lifetime access to Gold benefits, they will not be eligible for Membership Pause within Forever Gold.

As per the Velocity membership terms and conditions (Complimentary partner membership), Gold members are entitled to only enrol once into one car hire loyalty program and one hotel loyalty program.

The Guaranteed Economy Rewards Seat benefit will no longer be available to Gold members from 1 October 2025, as a result Forever Gold members are not entitled to this benefit.
A: Forever Gold will launch on 1 October 2025, and members will be able to track their progress to Forever Gold through ‘My Velocity’ from this date.

If you have achieved Forever Gold, you will receive a welcome email. If you have opted-in to receive a physical card ahead of achieving Forever Gold, you will receive a welcome membership pack.
A: To recognise the loyalty of members over the past decade, all Status Credits earned since 1 February 2013 will be counted when calculating eligibility for Forever Gold.
A: We picked this date for a practical reason. In February 2013, Virgin Australia made changes to its flight booking system. As a result of those system changes, we can only effectively track your Status Credits from this date (i.e., 1 February 2013).
A: No. As per Velocity membership terms and conditions, once you have terminated your membership, the Status Credits you have earned during your tenure will be forfeited.
A: Platinum Plus will launch on 1 October 2025, and you will be able to track your progress through ‘My Velocity’ from this date.

If you achieve Platinum Plus, we will send you a welcome email. Members opted-in to receive physical cards ahead of achieving Platinum Plus will receive a welcome pack.
A: Fly Later is a benefit available to our Platinum Plus members enabling them to “Fly Later” on a later domestic Virgin Australia marketed and operated flight (excluding Economy Lite fares), on the same day and same route as per the original domestic booked flight. Subject to availability.

Platinum Plus members can request that they and up to 3 accompanying guests on the same booking, be carried on a later flight provided the request is made at least 30 minutes prior to the time of departure of the original domestic Virgin Australia marketed and operated flight.

Continue reading

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All changes

Changes to upgrading and maintaining Velocity Status

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More Reward Seats on Virgin Australia flights at great new prices

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Changes to Points Earn on Virgin Australia flights

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Frequently Asked Questions

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Terms and Conditions

*From 1 October 2025, Forever Gold will be introduced as Velocity Frequent Flyer’s new Status level to recognise long-term loyalty. To be eligible for Forever Gold Status, Velocity members must have a total of 12,000 Status Credits in their Status Credit balance calculated from 1 February 2013 onwards, with at least 9,000 Status Credits in their balance earned on Virgin Australia marketed flights flown by the member. Status Credits earned through Partner Airline marketed flights, Family Pooling (as a beneficiary), Flybuys, eligible Velocity Points earning credit cards or any other partners will not count towards the minimum balance requirement of Status Credits which must be earned on Virgin Australia marketed flights. Status Credits transferred to a beneficiary through Family Pooling are not earned by the contributor and do not form part of the contributor’s Status Credit balance. Forever Gold members will be entitled to Gold membership benefits in each Benefit Period, unless their Status level is Platinum or Platinum Plus (in which case you will receive the member benefits for your Platinum or Platinum Plus Status level (as applicable) in the relevant Benefit Period). Forever Gold members are not eligible for Membership Pause. Complimentary Partner memberships are only available once for all Gold members as per Velocity membership Terms and Conditions. Velocity may change Gold membership benefits at its discretion. Forever Gold is not transferrable to any other member. Forever Gold members will not downgrade below Gold Status. Forever Gold Status will terminate when Velocity membership is terminated by the member or Velocity, including when Velocity becomes aware the member has passed away.

^From 1 October 2025, Platinum Plus will be Velocity Frequent Flyer’s highest published Status level. To be eligible to upgrade into Platinum Plus Status, Velocity members must have a total of 2,000 Status Credits in their Status Credit balance earned during the previous 365 days, with at least 1,500 Status Credits in their balance earned on Virgin Australia marketed flights flown by the member. Status Credits earned through Partner Airline marketed flights, Family Pooling (as a beneficiary), Flybuys, eligible Velocity Points earning credit cards or with any other partners will not count towards the minimum balance requirement of Status Credits to be earned on Virgin Australia marketed flights. Status Credits transferred to a beneficiary through Family Pooling are not earned by the contributor and do not form part of the contributor’s Status Credit balance. Platinum Plus members will be entitled to Platinum membership benefits (excluding Companion Gold) in each Benefit Period and: Highest level of priority and service throughout the travel journey; ability to gift Companion Platinum membership; Utilisation of Complimentary Business Class Upgrades on Virgin Australia Flex and Choice fares; Access to Fly Later; Total Baggage allowance of 5x 32kg per Virgin Australia flight (excluding Lite fares); Access to an Australian based Priority phone service; and access to exclusive events and offers throughout the year, subject to availability. Velocity may change Platinum Plus membership benefits at its discretion.

1. Velocity members earn Base Points calculated using the 'Points per dollar spent on the All-Inclusive Fare' method at a rate of 5 Base Points per dollar spent for bookings made before 2 April 2025 and at a rate of 4 Base Points per dollar spent for bookings made on or after 2 April 2025, when flying with Virgin Australia booked as a Virgin Australia Itinerary. The ‘All Inclusive Fare’ includes base fare, taxes (including GST), fees and carrier charges and excludes seat selection purchase and other extras, such as Economy X, Preferred Seating, Baggage Allowance or Carbon Offset. Members with Silver Status and above receive a Points Bonus on top of the Base Points earned for all fare types except Economy Lite. Silver members receive a 50% Points bonus, Gold and Forever Gold members receive a 75% Points bonus, and Platinum and Platinum Plus members receive a 100% Points Bonus on top of the Base Points earned.

2. Entry to the Virgin Australia Lounge is subject to space availability and the Lounge Terms and Conditions and Lounge Rules.

3. Priority check-in and priority boarding is subject to availability at selected airports. Priority screening is only available at Brisbane, Sydney and Melbourne domestic airports during selected operating hours.

4. Velocity Frequent Flyer Silver, Gold, Forever Gold, Platinum and Platinum Plus Status members receive an additional baggage allowance when flying with Virgin Australia, for more information click here.

5. Available when flying on Virgin Australia Business and Economy Flex fares on domestic flights operated by Virgin Australia. Subject to seat availability. Requests must be made at least 30 mins before scheduled departure of the earlier flight. Additional terms and conditions available here - see 8.6.

6. From 1 October 2025, Platinum Plus members will be eligible to nominate a Companion Platinum member upon attaining Platinum Plus. To nominate a Companion Platinum membership, Platinum Plus members must call the Membership Contact Centre on 13 18 75 within their Benefit Period. The nominated Companion Platinum member will be notified by email once they have been upgraded. Platinum Plus members cannot change the nominated Companion Platinum member once the nominated Companion Platinum member has been upgraded. Companion Platinum membership is valid for 12 months from the date of upgrade. At the nominated Companion Platinum’s Review Date, the membership level will be assessed in accordance with the Velocity membership Terms and Conditions.

7. From 1 October 2025, Platinum Plus members will have an allocation of 4 upgrades per Benefit Period. Available when flying on Virgin Australia Economy Flex and Choice fares on Domestic, Trans-Tasman or International Short Haul flights. Subject to seat availability. Requests must be made at check-in at least 30 mins before, or calling Velocity at least 2 hours before, scheduled departure of the earlier flight. Additional terms and conditions will apply.

8. From 1 October 2025, Fly Later will be available to Platinum Plus members and up to 3 accompanying guests to request when flying on Domestic Virgin Australia marketed and operated flights (excluding Lite fares). Flight departure must be on the same day as the original ticketed domestic Virgin Australia marketed and operated flight purchased. Subject to seat availability. Requests must be made at least 30 mins before scheduled departure of the original ticketed domestic Virgin Australia marketed and operated flight. Additional terms and conditions will apply.

9. From 1 October 2025, Platinum Plus members will be entitled to contact an Australian based Priority Phone Service team which will be available 7 days per week; Monday to Friday from 6am-7pm AEST, and Saturday and Sunday from 7am-6pm AEST.

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