Terms & Conditions:
^Virgin Australia flights between Australia and Doha (VA1 - VA29) will be operated by Qatar Airways for Virgin Australia and are subject to regulatory approval.
*The 'all-inclusive fare' amount refers to the total amount a member pays for flying with Virgin Australia that includes the base airfare as well as any applicable taxes and fees but excludes any spend on ‘Flight Extras’ including Economy X Upgrades, Extra Baggage Allowance, Preferred Seating and Carbon Offset.
1: Base Points refers to the minimum number of Points that can be earned by all members when flying with Virgin Australia. If the flight is booked as a Virgin Australia Itinerary, then the Base Points earn amount will be calculated using the 'Points per dollar spent on the all-inclusive fare' method at a rate of 5 Points per dollar spent for bookings made before 2 April 2025 and at a rate of 4 Points per dollar spent for bookings made on or after 2 April 2025. If the Virgin Australia flight is between Australia and Doha (operated by Qatar Airways for Virgin Australia) with a VA flight number VA1 to VA29 (inclusive) or is a Virgin Australia marketed and operated flight booked in conjunction with another flight (or flights) on any other airline on a joint itinerary, then the Base Points amount will be calculated using the 'fare type originally purchased, and the miles flown as part of the Virgin Australia flight' method at the rates outlined on the table on the Virgin Australia partner page on the Velocity Frequent Flyer website.
2: Tier Bonus Points refers to the additional number of Points (beyond the Base Points) that can be earned by a Silver, Gold or Platinum member when flying on all fare types excluding Lite with Virgin Australia. If the flight is booked as a Virgin Australia Itinerary, then the Tier Bonus Points earn amount will be equivalent to a proportion of the Base Points earned, depending on the applicable Tier Bonus rate (50% for Silver, 75% for Gold and 100% for Platinum). If the Virgin Australia flight is between Australia and Doha (operated by Qatar Airways for Virgin Australia) with a VA flight number VA1 to VA29 (inclusive) or is a Virgin Australia marketed and operated flight booked in conjunction with another flight (or flights) on any other airline on a joint itinerary, then the Tier Bonus Points earn amount will be equivalent to a proportion the number of miles flown on the Virgin Australia flight, depending on the applicable Tier Bonus rate (50% for Silver, 75% for Gold and 100% for Platinum).
3: From 2 April 2025, members that have earned Points from spending with an eligible Velocity Points earning Credit Card within the 12 months prior to flying with when flying on a Virgin Australia operated flight with a Virgin Australia (VA) flight number, will earn 1 additional Base Point. Additional Base Points cannot be earned on Virgin Australia marketed flights operated by a partner airline. As at 2 April 2025, The Velocity Credit Cards that are eligible for the additional Base Point earn include: American Express Velocity Gold Card, American Express Velocity Escape Card, American Express Velocity Escape Plus Card, American Express Velocity Platinum Card, American Express Velocity Business Card, Bank of Queensland Signature Velocity Card, Bank of Queensland Specialist Platinum Velocity Card, Westpac Altitude Mastercard Platinum, Westpac Altitude Mastercard Black, Virgin Money Virgin Australia Velocity Flyer Card, Virgin Money Virgin Australia Velocity High Flyer Card.
4: For bookings made before 2 April 2025, Velocity members will earn Status Credits based on the fare type originally purchased and number of miles flown, for any Virgin Australia marketed and operated domestic and international short haul flights, excluding Virgin Australia flights between Australia and Doha (operated by Qatar Airways for Virgin Australia) with a VA flight number VA1 to VA29 (inclusive). Status Credits cannot be earned on all fare types. Status Credits can only be earned on eligible flights, marketed and operated by Virgin Australia and/or a Velocity airline partner.
For bookings made on or after 2 April 2025, Velocity members will earn Status Credits based on fare type and the total fare price paid, for any Virgin Australia marketed and operated domestic and international short haul flights, excluding Virgin Australia flights between Australia and Doha (operated by Qatar Airways for Virgin Australia) with a VA flight number VA1 to VA29 (inclusive). Velocity members will earn 1 Status Credit per $12 spent on Virgin Australia Choice, Flex and Business Fares inclusive of GST. Velocity members will earn 1 Status Credit per $24 spent on Virgin Australia Lite fares inclusive of GST. These Status Credit earn rates do not include spend on ancillaries. Status Credits cannot be earned on Velocity Reward Seat bookings. Velocity membership and Status Credit earn are subject to the Member Terms and Conditions, as amended from time to time. Your Status Credit balance may go up or down daily as credits are earned or expired. To view your up to date balance visit My Velocity.
Velocity members will earn Status Credits on eligible Virgin Australia marketed flights with a VA flight number that are operated by partner airlines, Virgin Australia flights between Australia and Doha (operated by Qatar Airways for Virgin Australia) with a VA flight number VA1 to VA29 (inclusive) and partner airline marketed flights with a partner airline flight number. Status Credit earn for these flights is based on the fare type originally purchased and number of miles flown at the earn rates outlined on the relevant partner airline page on the Velocity Frequent Flyer website.
For all Status Credit earn, Status Credits accrual is based on single flight segments that consist of individual flight numbers. An itinerary that involves a change in aircraft but retains the same flight number is considered a single flight segment. An itinerary that consists of a change in flight numbers, even if the same aircraft is used for the entire itinerary, is considered two flight segments. Domestic flights booked within an international journey will accrue Status Credits at the earn level for international flights. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our partner airlines will earn Status Credits based on original purchased fare type.
5: Up until 30 September 2025, where a member travels on Virgin Australia flights that begins with a VA flight number (irrespective of whether the journey consists of domestic, international short haul or international long haul Flight Sectors) excluding Economy Lite, each Flight Sector will be considered an Eligible Sector. From 1 October 2025, Eligible Sectors will no longer be required to upgrade or maintain your Status level.
6. The Points required for a Reward Seat will be based on the total miles for all sectors in a one-way journey, except where there is a break in the journey. Where there is a break in the journey, the Points required is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables. For Reward Seat bookings where a Virgin Australia flight between Australia and Doha connects with a Qatar Airways flight as part of the same booking, this will not be considered as a trip break and the minimum number of Points required to book outlined above will apply.
7. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Carrier charge quoted exclusive of GST. The carrier charge will attract the 10% Australian Goods and Services Tax (GST) an all-Domestic itinerary. GST is not payable on carrier charges for Australian Domestic flights as part of international bookings.
8. Carrier charges are payable for Virgin Australia flights operated by Qatar Airways in addition to the Points required. These carrier charges are quoted at the time of booking and are subject to change. The Qatar Airways’ carrier charges stated are applicable per segment flown for adults, children and infants occupying a seat. Infants not occupying a seat pay 10% of the Adult Segment charge (rounded to nearest USD amount).
9. Taxes, carrier charges and applicable fees start from $16.95 and are payable at the time of booking, in addition to the Points required. These charges vary depending on carrier, city pair, fare class date and time of booking and are subject to change. Carrier charge quoted exclusive of GST. The carrier charge will attract the 10% Australian Goods and Services Tax (GST) on an all-Domestic itinerary. GST is not payable on carrier charges for Australian Domestic flights as part of international bookings.