How to use your Velocity Points for Flights

Terms and Conditions:

^{^Virgin Australia flights between Australia and Doha (VA1 - VA29) will be operated by Qatar Airways for Virgin Australia and are subject to regulatory approval.} 

^{1. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Where there is a break in the journey, the Points required is calculated on a per sector basis. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; (c) a change in operating airline where the airlines are located in different Reward Seat Points tables; or (d) a Virgin Australia long haul international itinerary connects to a Virgin Australia domestic flight. For Reward Seat bookings where a Virgin Australia flight between Australia and Doha connects with a Qatar Airways flight as part of the same booking, this will not be considered as a trip break and the minimum number of Points required to book outlined above will apply.}

2. Taxes, carrier charges and applicable fees start from $16.95 and are payable at the time of booking, in addition to the Points required. These charges vary depending on carrier, city pair, fare class date and time of booking and are subject to change. Carrier charge quoted exclusive of GST. The carrier charge will attract the 10% Australian Goods and Services Tax (GST) an all-Domestic itinerary. GST is not payable on carrier charges for Australian Domestic flights as part of international bookings.

^{3. Premium Economy is not available on Virgin Australia Domestic and International Short-Haul flights. Premium Economy is available on Virgin Atlantic and Singapore Airlines.}

^{4. Qatar Airways carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change.} 

^{5. Etihad Airways Carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change.}

^{6. Singapore Airlines Carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. For Reward Seats ticketed from 21 January 2025 they will be according to the new Points and Carrier Charge redemption tables.}

^{7.   The quoted minimum points required to be redeemed when using Points + Pay and assosiated  fare reduction amount (in AUD) are correct as at 17 October 2014 and are subject to change athe discretion of Velocity Frequent Flyer.}

^{8.  Base Points refers to the minimum number of Points that can be earned by all members when flying with Virgin Australia. If the flight is booked as a Virgin Australia Itinerary, then the Base Points earn amount will be calculated using the 'Points per dollar spent on the all-inclusive fare' method at a rate of 5 Points per dollar spent for bookings made before 2 April 2025 and at a rate of 4 Points per dollar spent for bookings made on or after 2 April 2025. If the Virgin Australia flight is booked in conjunction with another flight (or flights) on any other airline on a joint itinerary, then the Base Points amount will be calculated using the 'fare type originally purchased, and the miles flown as part of the Virgin Australia flight' method at the rates outlined on the table on the Virgin Australia partner page on the Velocity Frequent Flyer website.} 

^{9. Tier Bonus Points refers to the additional number of Points (beyond the Base Points) that can be earned by a Silver, Gold or Platinum member when flying on all fare types excluding Lite with Virgin Australia. If the flight is booked as a Virgin Australia Itinerary, then the Tier Bonus Points earn amount will be equivalent to a proportion of the Base Points earned, depending on the applicable Tier Bonus rate (50% for Silver, 75% for Gold and 100% for Platinum).  If the Virgin Australia flight is booked in conjunction with another flight (or flights) on any other airline on a joint itinerary, then the Tier Bonus Points earn amount will be equivalent to a proportion the number of miles flown on the Virgin Australia flight, depending on the applicable Tier Bonus rate (50% for Silver, 75% for Gold and 100% for Platinum).}

^{10. Status Credits cannot be earned on all fare types. Status Credits can only be earned on eligible flights, marketed, and operated by Virgin Australia and/or a Velocity airline partner.   Status Credits accrual is based on single flight segments that consist of individual flight numbers. An itinerary that involves a change in aircraft but retains the same flight number is considered a single flight segment. An itinerary that consists of a change in flight numbers, even if the same aircraft is used for the entire itinerary, is considered two flight segments. Domestic flights booked within an International journey will accrue Status Credits at the earn level for international flights. Members travelling on upgraded fares purchased with Points or any other subsidised means of upgrades on Virgin Australia or our partner airlines will earn Status Credits based on original purchased fare type.} As of 2 April 2025, Velocity members will earn Status Credits on eligible Virgin Australia flights based on fare type and the total fare price paid. Eligible Virgin Australia flights are any Virgin Australia marketed and operated flight, or Virgin Australia marketed and Link Airways operated flight. Velocity members will earn 1 Status Credit per $12 spent on Virgin Australia Choice, Flex and Business Fares inclusive of GST. Velocity members will earn 1 Status Credit per $24 spent on Virgin Australia Lite fares inclusive of GST. These Status Credit earn rates do not include spend on ancillaries. Status Credits will be rounded up to the nearest Status Credit. Status Credits cannot be earned on Velocity Reward Seat bookings. Velocity membership and Status Credit earn are subject to the Member Terms and Conditions, as amended from time to time. Your Status Credit balance may go up or down on a daily basis as credits are earned or expired. To view your up to date balance visit My Velocity

^{11.Up until, 30 September 2025, where a member travels on Virgin Australia flights that begins with a VA flight number (irrespective of whether the journey consists of domestic, international short haul or international long haul Flight Sectors) excluding Economy Lite, each Flight Sector will be considered an Eligible Sector.} 

^{12. Economy Lite fares paid for with Points, do not include advance Seat Selection (except for Platinum members) until checking from 3 hours prior to departure, a complimentary checked-in baggage allowance, earn eligible sectors or a tier bonus and are not upgradable.}

^{13. The 'all-inclusive fare' amount refers to the total amount a member pays for flying with Virgin Australia that includes the base airfare as well as any applicable taxes and fees but excludes any spend on ‘Flight Extras’ including Economy X Upgrades, Extra Baggage Allowance, Preferred Seating and Carbon Offset.}  

^{Purchasing Points is subject to the membership Terms and Conditions. To be eligible to purchase Points, members must have a minimum Points balance of 1 Point. Prices are in Australian Dollars and are inclusive of GST. The applicable price will be the price published at the time of purchase and is subject to change without notice. Purchased Points are non-refundable. Points Booster transactions are processed outside of Australia. You are responsible for any additional fees charged by your financial institution in connection with your Points Booster transaction. The purchase of Points does not guarantee the availability of your desired reward. If you have any enquiries in relation to Points Booster, please contact the Membership Contact Centre.}

14.  Carrier charges are payable for Virgin Australia flights operated by Qatar Airways in addition to the Points required. These carrier charges are quoted at the time of booking and are subject to change. The Qatar Airways’ carrier charges stated are applicable per segment flown for adults, children and infants occupying a seat. Infants not occupying a seat pay 10% of the Adult Segment charge (rounded to nearest USD amount).