The Basics

Take your Status to new heights

Learn about the basics and how to earn Status with Velocity.

On this page:        Status Benefits          Earning Status Credits & Eligible Sectors          How to Upgrade & Maintain

Velocity Status membership

There are four levels of Velocity membership that determine the benefits you receive when you travel. When you first join the program, your starting membership Status is Red (entry level). From there, you can upgrade to Silver, then Gold, and finally to our top membership level Platinum by collecting Status Credits and flying Eligible Sectors.

Upgrade as you fly

As a Silver, Gold, or Platinum Velocity member, you will receive all the benefits you expect from a world-class global frequent flyer program, plus a unique range of benefits tailored with our Platinum and Gold Velocity members in mind. The higher your level of membership, the greater the benefits you will receive.

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Earning Status Credits and Eligible Sectors

Status Credits and Eligible Sectors are what allow you to upgrade and maintain Status, the question is: "How do you earn them?"

There are 5 ways you can earn Status Credits:

Velocity Frequent Flyer
Fly with Virgin Australia

You can earn Status Credits whenever you fly on eligible fares with Virgin Australia. The number of Status Credits you earn will depend on the distance flown and eligible fare class.

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Velocity Frequent Flyer
Fly with our Airline Partners

When flying with our network of airline partners, most airlines will allow you to earn Status Credits.  The number of Status Credits you earn will depend on the distance flown, airline booked and eligible fare class.

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Velocity Frequent Flyer
Family Pool your Status Credits

With Family Pooling you can combine your Status Credits with up to 5 other family members who live in the same address as you to reach your Status goals faster.

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Velocity Frequent Flyer
Flybuys

Link your Flybuys and Velocity accounts and earn Status Credits when you shop at Coles, Coles Online, Liquorland and First Choice Liquor Market.1
 

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Velocity Frequent Flyer
Earn with Credit Cards

A Velocity Frequent Flyer Points earning credit card can give you the opportunity to earn Velocity Points and Status Credits.

 

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What is an Eligible Sector

An Eligible Sector is any flight that begins with a VA flight number except for the following:

  • Reward Seats
  • Economy Lite fares
  • some Choice Fares in fare classes P, Q, T, I, S for the portion of the flight that is operated internally within Canada.

Check out some Eligible Sector examples below:

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Upgrading & maintaining Status

There are some slight differences between upgrading and maintaining Status - but in both cases you will need Status Credits and fly on Eligible Sectors.

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Upgrading your Status

As you collect Status Credits and fly Eligible Sectors, the following applies to upgrading:

  • You will upgrade to a new Status level as soon as you meet both the Status Credits and Eligible Sectors required for the Status level.

  • The amount of Status Credits and Eligible Sectors required are based on your total active Status Credits.

  • Status Credits and Eligible Sectors are valid for 12 months from the date they are earned, after that, they expire. Expired Status Credits do not count towards the total amount of Status Credits required for upgrading.
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Maintaining your Status

Once you reach a Status level, you are able to keep it for a minimum of 12 months. If you are looking to maintain it, here is how:

  • Different to upgrading, maintaining a tier is not based on your total Status Credits You have to earn a minimum amount of Status Credits and Eligible Sectors within 12 months of when you most recently upgraded or maintained your Status ( also known as your "Review Date".

We're making changes to Velocity Frequent Flyer

In 2025, a series of program changes are coming to Velocity that affects Status, Velocity Points and Status Credit earn on Virgin Australia flights, Status Credit earn on Airline Partners, Reward Seats and Upgrades.

We will be updating our terms and conditions, to reflect the program changes launching on 2 April 2025.

Required Status Credits & Eligible Sectors by membership level

Flybuys Status Credit earn terms & conditions

1 If you’ve linked your Velocity Frequent Flyer membership to your Flybuys household account, you can earn the standard Status Credit earn rate of (1) Status Credit per $100 (including GST) spent each calendar month in total across Coles, Coles Online, Liquorland or First Choice Liquor Market when you scan your Flybuys card at the time of purchase, up to a maximum of 10 Status Credits per calendar month. Standard Status Credit earn rate is based on spend from the day your accounts are linked. Please allow up to two weeks after the end of each calendar month for your standard Status Credits to be credited.

Spend excludes the purchase of gift cards, tobacco, tobacco related products, charity donations and delivery/service fees. Status Credits will be credited to the linked Velocity account as at the end of each calendar month. No part Status Credits will be allocated, only whole Status Credits per $100 spend. No retrospective claims for Status Credits will be accepted at any time, even in instances where due to technology malfunctions eligible spend is unable to be added to the Flybuys household account. Velocity members also need to fly on Virgin Australia marketed flights to earn Eligible Sectors in addition to Status Credits to upgrade or maintain a new level of membership.