Status Extension and Preservation
If you were a Platinum, Gold or Silver Status member between 4 March 2020 and 29 March 2020, you received a 12-month extension to your benefit period, starting from your Review Date (your Review Date is the last day of your Benefit Period). E.g. If you had a Benefit Period end date of 25 April 2020 we would have extended it to 25 April 2021.
If you were a Platinum, Gold or Silver Status member and you downgraded between 4 March 2020 and 29 March 2020, you would have had your previous Status reinstated for a further 12 months.
When the extension or preservation is applied you would have / will receive a new set of Silver, Gold or Platinum benefits in accordance with the membership Terms and Conditions
Q: How does this extension now work with the new Status extension announced in December 2020?
A: If you are/ were eligible for the Status gift and extension announced in March 2020, you might be eligible again to enjoy our Status Rewards. However, if you have a review period outside of 1 January 2021 and 31 December 2021, you will not be eligible to participate in the second Status extension.
Pilot Gold
All Pilot Gold members who downgraded between 4 March 2020 and 29 March 2020, have since been upgraded to a full Gold membership (and can continue to enjoy Gold benefits for a further 12 months).2
All Pilot Gold members on 31 March 2020, who have since been maintained to full Gold membership (can continue to enjoy Gold benefits for a further 12 months).2
Q: I was previously a Pilot Gold Velocity member, can I be a Pilot Gold member again?
A: Yes, if you meet the eligible requirements for the Trial Gold membership you will be able to enjoy Pilot Gold once again.
If you were a Silver, Gold or Platinum member on 29 March 2020, you would have received a Status credit gift in April, May and June 2020. The below table outlines the total amount of Status Credits you were gifted.3
| Silver | Gold | Platinum | |
|---|---|---|---|
| April | 20 | 35 | 70 |
| May | 20 | 35 | 70 |
| June | 20 | 35 | 70 |
| Total Status Credits Gifted | 60 | 105 | 210 |
The gifted Velocity Status Credits will expire 365 days from the date credited into your account.
Manage your account
Log in to My Velocity to manage your redemption bookings, view your account activity and more.
Terms and Conditions
1. Status Extension and Status Preservation
Status Extension: All Velocity members holding Silver, Gold or Platinum Status between 4 March 2020 and 29 March 2020 (Promotion Period) will be given a 12-month extension to their Benefit Period to maintain that Status level (Status Extension).
Status Preservation: If you are a current Silver, Gold or Platinum member and your Status level was downgraded to Red, Silver or Gold during the Promotion Period, Velocity Frequent Flyer will reinstate your Status level as at the day before commencement of the Promotion Period. All eligible members for the Status Preservation would have a new Benefit Period commence Monday 30 March 2020.
Eligible members for the Status Extension or Status Preservation are still able to maintain or upgrade their Status to the next Status membership level in accordance with the Velocity membership Terms and Conditions. Find out more about how to maintain or upgrade your Status level. This offer is not transferable. Any Status Credits and Eligible Sectors earned in a member’s account are subject to expiry after 12 months from earn.
2. Pilot Gold membership
Pilot Gold members who were downgraded to Silver between 4 March 2020 to 29 March 2020 (Promotion Period) will be upgraded to full Corporate Gold membership for 12 months. All eligible members for the Pilot Gold Status upgrade would have a new Benefit Period commence Tuesday 31 March 2020.
3. Status Gift
All Velocity members holding Silver, Gold or Platinum membership will have bonus Velocity Status Credits credited into their Velocity account during the first week of April, May and June 2020, as follows: (a) Platinum members will receive 70 Status Credits each month (total 210 Status Credits over 3 months); (b) Gold members will receive 35 Status Credits each month (total 105 Status Credits over 3 months); and (c) Silver members will receive 20 Status Credits each month (60 Status Credits over 3 months). You will be credited the above Status Credits based on your membership tier as at 29 March 2020.
This offer is not transferable. If you have Family Pooling set up, these Status Credits will be credited to your beneficiary’s account upon receiving the gift. The gifted Velocity Status Credits will expire 365 days from the date credited into your account.
To see more on the Status Credit Gift & Extension visit our Velocity FAQ Hub.
Velocity membership Terms and Conditions apply.