Find Velocity Points shopping online with Velocity Shop & Earn

Our brand new Velocity Shop & Earn Google Chrome extension will tell you when you can earn Points shopping online at participating partner stores.

Terms, conditions and exclusions apply.

Getting started

Here's how to earn Points with Velocity Shop & Earn

Add to Chrome

Get started by adding the Velocity Shop & Earn extension to your Chrome browser.

View on Chrome Web Store
Discover Points in your search results

Keep an eye out for Velocity Points offers in your Google search results!
Activate offers and shop online

We'll let you know when you visit a brand from which you can earn Points for eligible purchases. Just activate and shop away!

Tips to ensure you earn Points

Complete your shop and check out within the same browser tab you activated the offer.
Avoid activating offers from other coupon or loyalty sites.
Ensure browser cookies are enabled.
Each activation is valid for one transaction. You may need to activate again via the Velocity e-Store if you want to make another purchase immediately.

Questions? We have answers.

Velocity Shop & Earn makes it easy to check if you can earn Points shopping with hundreds of brands online.

When you Google or visit participating partner sites, we’ll let you know you can earn Points.

So watch for a helpful message in your Google search results or a notification when you visit a participating partner store.
You'll see an 'activated' message on the Shop & Earn notifier if your offer is activated. You can also check the browser extension button in your Chrome toolbar — it'll change from grey to red with a green activated indicator. Clicking this will also show you whether or not your offer is activated.

Pro tip

Pin Velocity Shop & Earn to your Chrome browser so you can always see if you’ve activated the offer on participating partner stores.
Transactions will appear in your Velocity eStore purchase history as 'Pending' within one working day. It may take up to five working days for international retailer transactions.

You can access your Purchase History by logging in to the Velocity e-Store

You’ll also get an email within seven days to advise that your Points are pending.

Log into Velocity e-Store
Most eligible transactions are approved within 30 days. This is because we need to confirm your purchases with the retailer.

During this time your transaction will appear in your Velocity e-Store Purchase history as Pending. Once confirmed it will be marked as approved and your Points will be added to your Velocity account and member statement.

View your e-Store purchase history by logging in to the Velocity e-Store

Log into Velocity e-Store
We love Points and great deals too! Unfortunately, If you attempt to use multiple extensions, eStore, or Cashback offers at the same time, you may not earn Velocity Points, and you could delay any Points earnings.

The best way to avoid disappointment is to only activate Velocity Points earning offers.

If you’ve activated another offer or followed a link from another loyalty or cashback website, we recommend you search for the brand on the Velocity e-Store and click the ‘Shop now’ button for the best chance of earning Velocity Points.
There are two possibilities. It takes up to five working days for a purchase to display as ‘Pending’ and up to 30 days on average for Velocity Points to be credited to your account.

Alternatively, it may be that at the time of purchase, your internet browser cookies were disabled. Cookies allow us to track your purchase; without them, the system cannot allocate Points to your account. Read more about cookies.

If none of the above applies and you would like further help, you can reach out via an e-Store missing Points claim.

Claim missing Points
Velocity Shop & Earn is currently only available on ‘desktop’ Google Chrome browsers — that is Google Chrome on your desktop computer or laptop.

If you're using a mobile device, our iOS and Android apps are the easiest way to earn Velicity Points shopping at participating partner stores online.

If you’d like to see Velocity Shop & Earn on another browser, let us know by providing feedback about Velocity Shop & Earn.
Absolutely! If you no longer want notifications that you can earn Velocity Points when you visit participating partner websites, you can remove the Velocity Shop & Earn extension from Chrome.

Simply access the Chrome extensions menu via the puzzle piece icon, click the three dots next to Velocity Shop & Earn, and click remove extension.

Afterwards, you’ll be taken to a page where you can provide feedback to help us improve Velocity Shop & Earn for other members.

Have feedback to share? We'd love to hear from you!

We are committed to providing outstanding customer service and exceeding your expectations. If there is any way in which you feel we can improve Velocity Shop & Earn, we’d love to hear from you. All responses will be handled as per our Customer Feedback Process.

Give feedback

Velocity Shop & Earn terms and conditions

Velocity Shop & Earn is a Google Chrome browser extension (Shop & Earn) that allows Velocity Members to earn Velocity Points when purchasing eligible products with participating retailers. To earn Velocity Points, Velocity Members must: 1. use Google Chrome on a desktop computer, 2. have successfully downloaded and installed Shop & Earn, 3. have logged into their Velocity account through the extension, 4. purchase eligible products with participating retailers on the Velocity e-Store, and 5. ensure to keep their Velocity e-Store session activated through the use of Shop & Earn (please keep Velocity membership numbers and passwords private and safe).

Please ensure that cookies are turned on in Google Chrome to ensure that Velocity Points can be awarded. Cookies are used during an active session in the Velocity e-Store using Shop & Earn for authentication and tracking purposes, and purchases are reported between the relevant retailer, Velocity and Collinson Group Pty Ltd ACN 083 835 661 (which provides the Velocity e-Store).

Velocity Members will be notified by email within 7 working days of the date of purchase whether the purchase is eligible to earn Velocity Points. Once a purchase has been approved by the retailer, Velocity Points will be credited to the Member’s Velocity account (usually within 37 working days of the purchase). The process of approving purchases and awarding Velocity Points is at the discretion of the retailer. Velocity may cancel any allocation of Velocity Points or can reverse any allocated Velocity Points if it is advised that: 1. the Member has cancelled the relevant purchase or returned the products, 2. an invalid e-Voucher or payment method was used at point of sale, 3. applicable purchase conditions are not satisfied (e.g. purchase invalid or ineligible), or 4. the retailer cancelled a purchase transaction (for instance due to product availability or any fraudulent behaviour by the Velocity Member).

By downloading, installing or using Shop & Earn, Velocity Members agree to the Velocity Membership Terms and Conditions, the Velocity e-Store Terms and Conditions, and the Google Terms of Service. Velocity Members also acknowledge that they have read the Virgin Australia Group Privacy Policy. Shop & Earn is not available for all retailers on the Velocity e-Store and may not be available on all products offered by retailers. Velocity Points are not earned on taxes, shipping and delivery charges. For retailers that do not support Shop & Earn, please visit Velocity e-Store for more information on how Velocity Points can be earned. Additionally, each retailer has its own terms and conditions which apply to the purchase of eligible products. Velocity is not responsible for any information available through Shop & Earn which is provided by any third party, including retailers.

These Velocity e-Store Shop & Earn terms and conditions may change at any time. Google Chrome is a registered trade mark from Google LLC.

Velocity Membership Terms and Conditions apply.

Google Chrome, and Google Play are registered trade marks of Google LLC.

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Need help?

Find Velocity Points shopping online with Velocity Shop & Earn

Add to Chrome

Discover Points in your search results

Activate offers and shop online

Tips to ensure you earn Points

Questions? We have answers.