Gold Membership

Upgrade to Gold membership

We assess memberships on a daily basis to ensure you are upgraded as soon as possible. As soon as your balance reaches 500 Status Credits and you have flown 4 Eligible Sectors¹ within the last 365 days, you will be automatically upgraded to Gold membership.

Maintain your Gold membership

To maintain your Gold membership you will need to earn 400 Status Credits and fly 4 Eligible Sectors¹ within your 12 month benefit period.

To help you stay on track to upgrade to Platinum or maintain Gold

Book a flight

We're making changes to Velocity Frequent Flyer

In 2025, a series of program changes are coming to Velocity that affects Status, Velocity Points and Status Credit earn on Virgin Australia flights, Status Credit earn on Airline Partners, Reward Seats and Upgrades.

We will be updating our terms and conditions, to reflect the program changes launching on 2 April 2025.

Your benefits before your travel

From upgrades, seat selection and priority service the benefits of being a Gold Status member start before you even get to the airport.

For Virgin Australia operated domestic, international short-haul flights with a VA flight number:

You may select your seat at the time of booking or at check-in (excluding Economy Lite fares). You can also select your seat after you have made a booking by calling Virgin Australia’s Guest Contact Centre.

Advance seat selection is available for purchase when travelling on Economy Lite fares up until 3 hours before the flight’s scheduled departure.

*Complimentary advance seat selection is available for Gold members travelling on an Economy Lite fare when checking in within 3 hours of the flight’s scheduled departure time.

For Virgin Australia international long-haul flights between Australia and Doha (VA1-29)^{^}:

You and up to 8 guests on your booking will be eligible for complimentary advance seat selection for Standard, Preferred or Extra Legroom seats (excluding Group bookings).

You may select your Economy Choice, Flex or Business Class seat, from the time of booking, by calling Virgin Australia’s Guest Contact Centre.

You may select your Economy or Business Reward Seat by calling the Membership Contact Centre.

From 2 April 2025, you may also select your seat by selecting "Manage Your Booking" on the Virgin Australia website.

*Any advance seat selection will be subject to terms and conditions.
Select your seat from the Preferred Seating Zone – as determined by your Velocity membership level and the fare class booked – on domestic or international short-haul flights marketed and operated by Virgin Australia.

Add your Velocity membership number to your booking to ensure the appropriate seats, available for your level of membership, are displayed correctly.

*Preferential Seating is not available on Economy Lite fares unless purchasing a seat or when checking in within 3 hours of the flight’s scheduled departure time.
Receive priority when you waitlist for an UpgradeMe Points Upgrade on your upcoming Virgin Australia operated domestic or international short-haul flight with a VA flight number. Subject to availability.

Priority will be allocated based on membership level, with the highest level of priority extended to Platinum members, followed by Gold, Silver and Red.

Learn more about our UpgradeMe Points waitlist
Use Velocity Points to Upgrade from an Economy Choice or Flex fare (excluding Economy Lite fares) to Business Class on Domestic (excluding Christmas Island and Cocos (Keeling) Islands) or International Short Haul flights operated by Virgin Australia with a VA flight number.

Check the number of Points required to upgrade.

Upgrade online any time after you have booked your flight, up to four hours prior to flight departure time.

Upgrade via our Membership Contact Centre until two hours prior to the scheduled flight departure time (a fee may apply).

Upgrade at domestic Check-in until 30 minutes prior and at International Check-in until 60 minutes prior to scheduled flight departure time. See one of our friendly ground crew for assistance.

Upgrade at the Virgin Australia domestic Lounge on the same-day of travel up to 30 minutes prior to scheduled flight departure time.

If you have made any special requests for your booking, or if your booking was originally made through a mobile device, at the airport or through the Guest Contact Centre, please contact our Membership Contact Centre at least two hours prior to the scheduled flight departure time to request the upgrade.

Upgrades are subject to Business Class Reward Seat availability and to the Upgrade Cancellation and Amendment Policy.
Can’t find a seat on a Virgin Australia flight? Request a waitlist booking for a seat in a cabin if all seats in the desired cabin of a Virgin Australia operated flight, with a VA flight number are fully booked.

Priority will be allocated based on membership level, with the highest level of priority extended to Platinum members, followed by Gold, Silver and Red.

A Priority waitlist booking doesn’t guarantee that a seat will be made available for purchase.

If you've already made a booking directly with Virgin Australia: If your priority waitlist is successful, the fare payable will be a full Economy or Business Class fare.

If you've already made a booking with a travel agent or another third party: If your priority waitlist is succesful, the fare payable will be a full Economy Flex or Business Class fare.
Contact our Membership Contact Centre for Priority Phone Service. Calls are prioritised based on the member’s Status level and serviced by our experienced team members.
As a Gold member, you will be able to redeem an Economy Reward Seat, for one trip per year to a selected domestic destination within Australia when travelling with Virgin Australia.*

Reward Seat carrier charges can be paid for using Points or a combination of Points and cash.

The Guaranteed Economy Reward Seats must be booked at least six months prior to the desired departure date and allow one day either side of the desired departure and return dates. Our Reward Seat Guarantee is available for one itinerary per year and may include up to 3 accompanying family members.

To make redemption booking, please contact our Membership Contact Centre.

For more information on our Guaranteed Economy Reward Seats for an Annual Family Trip, see our Terms and Conditions.

~From 1 October 2025, the Guaranteed Economy Reward Seat benefit will no longer be available to members with Gold Status.

*Cocos (Keeling) Islands, Christmas Island and Hayman Island are excluded from the Economy Reward Seat Guarantee for Gold members.

Your benefits at the Airport

Access to Virgin Australia Sydney and Brisbane Lounge Premium Entry

Request to Fly Ahead to your destination on an earlier flight¹

Fast-track your domestic and international airport experience with Priority Check-in.

Priority Check-in is also available through the Business Class counter when travelling on international flights operated by Virgin Australia.
Board when you like, when travelling on Virgin Australia operated flights, via our exclusive Priority or Business Class Boarding lanes at selected domestic and international airports.
Use separate security screening lanes at Melbourne and Brisbane domestic airport on Monday to Friday 5am to 10am.

You may also access Priority Screening at Sydney domestic airport on Monday to Friday 5am to 8am.
Request to Fly Ahead to your destination on an earlier same day, domestic Virgin Australia operated flight. Fly Ahead requests can be made at the airport for you and up to 3 guests on the same booking.

Fly Ahead is available on Virgin Australia domestic Economy Flex and Business fares for flights operated by Virgin Australia. Fly Ahead is not available for Gold members on Economy Choice fares, Economy Lite fares, or for Group bookings.

Fly Ahead is available on Virgin Australia Economy and Business Class Reward Seats, and Business Class Upgrades.

Requests must be made at least 30 minutes before scheduled departure, while the flight is still open for check-in.

Fly Ahead is subject to seat availability and this is controlled by Virgin Australia. While an earlier flight may have seats available for sale, these may not be available for Fly Ahead.

Travelling with carry-on baggage only: Requests can be made at a Virgin Australia check-in kiosk, Priority Check-in counter, in the Virgin Australia Lounge or at the Service Desk (where available).

Travelling with checked baggage: Requests must be made to a Virgin Australia staff member at the Virgin Australia Priority Check-in counter.

When Flying Ahead in Business Class, we may not be able to provide you with a Business Class meal. Fly Ahead Terms and Conditions.
Virgin Australia Domestic and International Short-Haul Flights

You will receive a baggage allowance based on your fare type (excluding Economy Lite fares) and your membership level at the time of travel.

Visit the Virgin Australia website to check your allowance.

Virgin Australia flights between Australia and Doha (VA1-29)^{^}

The checked baggage allowance included in your fare can be found here

Gold members will receive an additional baggage allowance as per below:

For travel to/from the Americas:

Gold members will receive one piece of additional checked baggage of up to 23kg when travelling in Economy Class or up to 32kg when travelling in Business Class.

For travel to/from other international destinations:

Gold members will receive an additional checked baggage allowance of up to 20kg when travelling in Economy Class or Business Class.

Other Partner Airline Operated Flights

Learn more about our international airline partners, and any applicable complimentary baggage allowance.
Virgin Australia Domestic and International Short-Haul Flights

Receive an additional carry-on baggage allowance. Visit the Virgin Australia website to check your allowance.

Virgin Australia flights between Australia and Doha^{^}

At this stage, Gold members will not receive any additional carry-on baggage allowances on these flights. The checked baggage allowance included in your fare can be found here
Your checked baggage will be delivered with priority to the arrivals carousel at your destination when travelling on domestic or international short-haul flights operated by Virgin Australia with a VA flight number, or when travelling between Australia and Doha on VA1-29.

Virgin Australia Domestic Lounges

When flying on a Virgin Australia operated domestic flight Gold members receive complimentary access pre-departure to enjoy freshly prepared food, barista coffee, free Wi-Fi and a selection of curated wines and craft beers from 12pm.

You can invite one additional guest, plus up to three children aged between 2 to 17 years, into our Virgin Australia Domestic Lounges.
Your invited guests need not be travelling with you, but must enter the lounge and be accompanied by you.
Enjoy lounge access immediately upon arrival at your destination after your domestic Virgin Australia operated flight for up to 60 minutes ( subject to space availability ).

Explore Domestic Lounges

Sydney Premium Entry now open Monday – Friday 5.00am to 7.00am

Enjoy direct kerbside lounge access

Private reception desk

A dedicated security screening point, when travelling with carry-on baggage only, through Sydney Airport’s T2 terminal.

Learn more about Sydney lounge Premium Entry.

Note: You must present a Virgin Australia boarding pass on your date of travel along with your valid My Velocity Card to access the lounge.
Brisbane Premium Entry now open Monday – Friday 5.00am – 10.00am

Enjoy direct lounge access

Private reception desk

A dedicated security screening point, when travelling with carry-on baggage only through Virgin Australia’s Brisbane terminal

Learn more about Brisbane lounge.

Note: You must present a Virgin Australia boarding pass on your date of travel along with your valid My Velocity Card to access the lounge.

Logos of International Airline Partner with lounge access benefit

International Airline Partner Lounges

While Virgin Australia does not operate international lounges, you can still enjoy this benefit with some of our airline partners when you fly with them.

As a Gold member within the Velocity program you can enjoy access to over 150 lounges across the world when travelling with our international airline partners.

If you are travelling on a Virgin Australia flight between Australia and Doha^, you will enjoy access to Qatar Airway's network of lounges. Click here for more information.

Explore the lounge offering for each of our airline partners, including locations, opening times, and more.

Explore Partner Lounges

Personalised baggage tags

When you upgrade to Gold, we will send you a pack containing two personalised bag tags for your suitcase. Adding these to your checked in baggage will ensure that your bag is one of the first bags out of the plane when you arrive at your destination.

Travel benefits with our International airline partners

Carry your valid My Velocity Card with you at all times to ensure seamless access to your travel benefits when travelling with our airline partners.

Air Canada Lounge Access
Priority Check-in on eligible flights⁵

Priority Baggage on eligible flights⁵

Additional Checked Baggage Allowance (one additional bag up to 23kg in Economy and up to 32kg in Business and First) on eligible flights⁵
Priority Check-in⁶

Priority Boarding⁶

Priority Baggage⁶

Additional Checked Baggage Allowance⁶ (one additional bag up to 23kg)*

Lounge Access⁶

*Maximum allowance in Business Class is 3 bags at 23kg per bag.
Priority Check-In*

Priority Boarding*

One additional bag* (up to 23kgs in Economy Class and 32kgs in Business Class)

*Status benefits are received on all eligible Capital Airlines operated flights within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).
Priority Check-in through the Business Class counter

Priority Boarding

Priority Baggage

Etihad Airways Lounge Access

Additional checked baggage up to 15kgs

One additional bag (up to 23kgs in Economy Class and 32kgs in Business/First Class) when travelling to the USA/Canada
Priority Check-in*

Priority Boarding*

One additional bag* (up to 23kgs in Economy Class and 32kgs in Business Class)

*Status benefits are received on all eligible Hainan Airlines operated flights within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).
Priority Check-in*

Priority Boarding*

One additional bag* (up to 23kgs in Economy Class and 32kgs in Business Class)

*Status benefits are received on all eligible Hong Kong Airlines operated flights within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).
Priority check-in³

Priority boarding³

Qatar Airways Lounge Access³

Complimentary advance seat selection

Priority baggage

Additional baggage allowance

For travel to/from the Americas:

Gold members will receive one piece of additional checked baggage of up to 23kg when travelling in Economy Class or up to 32kg when travelling in Business Class on Qatar Airways operated flights (with a VA or QR number).

For travel to/from Africa:

If you have booked a Qatar Airways operated flight with a VA flight number, Gold members will receive an additional checked baggage allowance of up to 20kg when travelling in Economy Class or Business Class.

If you have booked a Qatar Airways operated flight with a QR flight number, Gold members will receive one piece of additional checked baggage of up to 23kg when travelling in Economy Class or up to 32kg when travelling in Business Class.

For travel to/from other international destinations:

Gold members will receive an additional checked baggage allowance of up to 20kg when travelling in Economy Class or Business Class on Qatar Airways operated flights (with a VA or QR flight number).
Priority Check-in

One piece of additional checked baggage when travelling to/from the USA and Brazil

Additional checked baggage up to 15kg when travelling to other international destinations

Priority Boarding

Priority Baggage

Singapore Airlines Lounge Access
Priority Check-in

Additional Checked Baggage Allowance (one additional bag up to 23kgs)

Priority Baggage

Priority Boarding

South African Airways Lounge Access
Priority Check-in*

One additional bag* (up to 23kgs in Economy Class and 32kgs in Business/ First Class)

*Status benefits are received on all eligible Tianjin Airlines operated flights within or between Australia, New Zealand, Hong Kong and Greater China (China, Hong Kong, Macau and Taiwan).
Priority Check-in

Priority Boarding

Priority Baggage

Priority Screening

Additional Checked Baggage Allowance (one additional bag up to 23kgs)

Lounge Access
Priority Check-in through the Upper Class counter

Priority Boarding (where available)

Priority Screening at London, Heathrow (where available)

Priority Baggage Handling

Virgin Atlantic Lounge Access

Exclusive membership with
our Car and Hotel Partners

Hotel

Receive complimentary Gold Elite Partner membership with IHG One Rewards or Gold Partner membership with Hilton Honors.

To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.

This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.

Car Hire

Receive Complimentary Europcar Privilege Executive Membership or Hertz Gold Plus Rewards Five Star®.

To request membership into your preferred program, login to your Velocity Account, go to My Benefits and select your preferred option.

This benefit is only available once and is valid for one year. To retain your level of Partner membership you will need to meet the maintain requirements for the membership of your choice.

Your family can benefit from Gold membership too

Being a Gold member gets you a heap of benefits for use before, during and after your travel. But your family also benefits from your membership status too.

Discover all the ways you and your family will benefit from Gold status.

Reward Seats can be redeemed using Points or Points plus Pay (minimum Points redemption applies).

The Guaranteed Economy Reward Seats must be booked at least six months prior to the desired departure date and allow one day either side of the desired departure and return dates. Our Reward Seat Guarantee is available for one itinerary per year.

To make redemption booking, please contact our Membership Contact Centre.

For more information on our Guaranteed Economy Reward Seats for an Annual Family Trip, see our Terms and Conditions.

*Cocos (Keeling) Islands, Christmas Island and Hayman Island are excluded from the Economy Reward Seat Guarantee for Gold members

**From 1 October 2025, the Guaranteed Economy Reward Seat benefit will no longer be available to Gold members
Choose to pool Points, or Points and Status Credits, earned by family members into one Account.

There may be a maximum of six family members, living at the same address, involved in a pool. This may include up to four children under the age of 18 and two adults 18 years or over (including the main pooling beneficiary).

Log in to your Account to setup Family Pooling.

Family Pooling Terms and Conditions
Choose to pause your membership for a period of six months when you are expecting a new addition to the family.

To apply for a Membership Pause for Parental Leave, you may be required to provide documentation of pregnancy, recent or future child birth or adoption of a child in the form of a doctor’s certificate, a birth certificate or an adoption or foster parent registration.

Contact our Membership Contact Centre for further information about Membership Pause for Parental Leave.

Membership Pause for Parental Leave Terms and Conditions.

Extra bonus Points because you're Gold!

This tab contains all of the added extras that come with upgrading to Gold. You'll get some flashy tags for your bags and more Points on your purchases. Check out all of the reward benefits that come with your Platinum membership.

Get bonus Points on flights

Fly with Virgin Australia
Receive a 75% Points bonus when travelling on Virgin Australia Domestic and International Short Haul flights flights on all fare types, except Economy Lite fares²

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Fly with Qatar Airways
Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Qatar Airways operated flight with a VA flight number.

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Fly with Singapore Airlines
Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on a Singapore Airlines operated flight with a VA flight number.

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Fly with Air Canada
Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on an eligible Air Canada-operated flight with a VA flight number.⁴

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Fly with United Airlines
Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on a United Airlines operated flight with a UA or VA flight number.

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Fly with ANA
Receive a 75% Points bonus on miles flown, in addition to the base Points earned, when travelling on an ANA operated flight with a VA flight number.

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Fly with Link Airways
Receive a 75% Points bonus per $ spent, in addition to the base Points earned, when travelling on a Link Airways operated flight with a VA flight number.

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Fly with Etihad Airways
Receive a 25% Points bonus on miles flown, in addition to the base Points earned, when travelling on an Etihad Airways operated flight with an EY flight number.

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More options to get bonus Points

Get 3.5 Points per eligible $1 on Car Share
As a Gold Velocity member earn 3.5 points per eligible $1 spent to share a car in a cost-effective and convenient way with Flexicar. T&Cs apply

Explore Flexicar
75% bonus Points with select travel partners
Receive a 75% Points bonus, on top of the base Points earned, when using our travel partners Cover-More, Looking4Parking and Cruisepilot.

Explore partners
Get 5.25 Points per $1 on Car Rental
As a tiered Velocity member earn 5.25 Points per $1 spent when hiring a car rental with Europcar, Hertz, SIXT, Dollar or Thrifty in Australia & New Zealand.

Explore partners

Compare all status benefits

From Red to Platinum find out all there is to know about Status!

Benefits at a glance

Terms & Conditions

For full Terms and Conditions, view the Velocity Member Benefit Terms and Conditions

^{^}Virgin Australia flights between Australia and Doha (VA1-29) will be operated by Qatar Airways for Virgin Australia and are subject to regulatory approval.

1. An Eligible Sector is any flight that begins with a VA flight number excluding Reward Seats, Economy Lite fares and Choice fares booked in P,Q,T,I,S for the portion of the flight that is operated internally within Canada

2. Gold members will earn a 75% Points bonus, on top of the base Points earned, when travelling on Virgin Australia marketed and operated Domestic, Trans-Tasman and International Short-haul flights, excluding Economy Lite fares. Gold members will earn a 75% Points bonus on the miles flown, in addition to the base Points earned on Virgin Australia flights bweetn Australia and Doha (operated by Qatar Airways for Virgin Australia), excluding Economy Lite fares.

3. Please ensure you download the Velocity Frequent Flyer App as a valid virtual or physical membership card needs to be presented to attain benefits.

4. For some Choice fares booked on Virgin Australia marketed/Air Canada operated flights, Velocity members will not earn Velocity Points, Status Credits or Eligible Sectors for the portion of the flight that is operated internally within Canada. For more information please visit Earn Points with Air Canada prior to booking your flight.

5. These Velocity Status benefits are only available on ANA operated flights from Australia to Japan with a VA or NH flight number, and ANA operated flight within Japan with a VA flight number.

6. These Velocity Status benefits are only available on Air New Zealand operated flights with a VA flight number, between Australia and New Zealand.

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Gold membership

Personalised baggage tags

Hotel

Car Hire

Fly with Virgin Australia

Fly with Qatar Airways

Fly with Singapore Airlines

Fly with Air Canada

Fly with United Airlines

Fly with ANA

Fly with Link Airways

Fly with Etihad Airways

Get 3.5 Points per eligible $1 on Car Share

75% bonus Points with select travel partners

Get 5.25 Points per $1 on Car Rental

Compare all status benefits