Velocity logo

Already a member?

Log in to your business Rewards Portal to explore the benefits and rewards available for your business

Get a taste of Velocity Points for your business

HungryHungry simplifies your hospitality business and is designed to help venues of all sizes achieve operational and financial efficiencies to grow your business. 

Start rewarding your customers with a seamless experience with order, pay, kiosks and data-driven solutions, all while earning Points for your business. 

Bring on better business rewards

Frequently asked questions

Terms and Conditions

*HungryHungry Partner Terms and Conditions: Velocity has partnered with HungryHungry to permit hospitality businesses signed up with HungryHungry to earn Velocity Points for their business (Velocity Business) as follows:

a)     Sign Up Offer – If your hospitality business becomes or is an existing Velocity Business member (Member), and enters into a new Service Agreement with a minimum 24 month term with HungryHungry, it could earn a sign-up bonus of 3,334 Velocity Points per month over a 12-month period, provided that the account remains active. Bonus Velocity Points are credited in arrears in 12 equal monthly instalments up to a maximum of 40,008 Velocity Points. HungryHungry hospitality business partners will have 60 days after sign-up to HungryHungry to link their Velocity Business account and properly notify HungryHungry, if not already a Member.

b)     Ongoing Earn – Members operating under a Service Agreement with a minimum 12 month term with HungryHungry may also earn Velocity Points on an ongoing basis, when the linked hospitality business uses the HungryHungry platform at a rate of 1 Velocity Point for every eligible $1 spent on service fees to HungryHungry (including any GST, value added tax, sales tax or similar taxes).

Please allow up to 30 business days after completing the relevant earn activity for Velocity Points to be allocated. Velocity Points are not exchangeable and cannot be redeemed for cash.

Membership Terms and Conditions apply. Personal information will be collected and handled by Velocity in accordance with its Privacy Policy.

HungryHungry products and services are provided by HungryHungry Holding Pty Ltd (A.C.N 636 757 214) and are subject to HungryHungry’s Terms & Conditions (as applicable). HungryHungry collects and handles your personal information in accordance with its Privacy Policy. HungryHungry Holding Pty Ltd is not responsible for the redemption of Points from Velocity - please contact Velocity regarding any queries relating to the redemption of Points.   

Businesses can de-link or manage linked accounts at any time through the HungryHungry account settings.

1. Earning Points with Virgin Australia Business Flyer: Virgin Australia Business Flyer Members can earn up to 1,000,000 Points from completed travel on eligible flights marketed and operated by Virgin Australia or marketed by Virgin Australia and operated by eligible airline partners, per annum, based on the rolling 12 month period from when the Member joins Virgin Australia Business Flyer. Points aren’t earned on certain fees, taxes, or charges.  Virgin Australia Business Flyer Terms and Conditions  apply. 

2. United Airlines Business Discounts (UA Business Discounts): As at 1 November 2023, the following discounts apply to the United Airlines and Virgin Australia base fares (which excludes fees, carrier charges and taxes) of Virgin Australia marketed and United Airlines operated flights (with a VA flight number) booked by Virgin Australia Business Flyer members (Members), which may change without notice:

Business Fares:
VA Fare Class J, C and D: 10%

Economy Fares:
VA Fare Classes Y, B, W, H, K and L: 10%
VA Fare Classes R and E: 5%

Please check the Virgin Australia Business Flyer website for current discount levels. UA Business Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process these UA Business Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team businessflyer@virginaustralia.com.

UA Business Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares, unless otherwise stated. UA Business Discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of UA Business Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply.

3. Fare advantage discounts: The Fare Advantage Discount of 4% applies to Flex fares (L, K, H, W, B, Y class) operated and marketed by Virgin Australia and 6% applies to Business Class fares (D, C, J class) operated and marketed by Virgin Australia, and is available to Virgin Australia Business Flyer members. The Fare Advantage Discount levels are subject to change without notice. Please check our website for current discount levels.  Fare Advantage Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered self-ticketing Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process Fare Advantage Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com.  Fare Advantage Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares. Fare Advantage discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of Fare Advantage Discounts, please contact the Virgin Australia Business Flyer team.  Virgin Australia Business Flyer Terms and Conditions  apply. 

4. Thrifty Car Hire Discount: Virgin Australia Business Flyer members will receive the following benefit from Thrifty on all bookings made via the Thrifty booking portal within the Virgin Australia Business Flyer Rewards Portal or the Virgin Australia Business Flyer Booking Portal: a discount of 15-18% off the best base rate of the day on  www.Thrifty.com.au (that is, the rates on the Thrifty booking portal accessed via the Virgin Australia Business Flyer Rewards Portal or the Virgin Australia Business Flyer Booking Portal).

5. Points Transfer: Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member. 

6. Pilot Gold: A new Virgin Australia Business Flyer member is eligible to receive two three-month Velocity Pilot Gold Memberships if, within the first three months of becoming a Virgin Australia Business Flyer member, it books and completes at least $2,000 of eligible travel (excluding taxes, fees and charges). For more information, please visit our website at https://virginaustralia.com/businessflyer. Virgin Australia Business Flyer Terms and Conditions and Velocity membership Terms and Conditions apply.

^Eligibility to sign up to Virgin Australia Business Flyer: Virgin Australia Business Flyer membership is available to businesses with an active ABN/ACN and an Australian business address that spend less than $300K per annum on flights with Virgin Australia and eligible airline partners. The business cannot be a Superannuation fund, travel agent, travel management company, travel wholesaler, air travel consolidator or anyone re-selling air travel. For more information please see the Virgin Australia Business Flyer Terms and Conditions.