DiDi

Rideshare to business rewards, fast

Find out how new and existing DiDi customers can earn 1,000 Points*. Plus, earn 1 Point per $1 of eligible spend on every ride*.

*T&Cs apply.

Already a Virgin Australia Business Flyer member?

Earn Velocity Points for your business on every ride with DiDi.

Virgin Australia Business Flyer members can earn Velocity Points for their business on every ride with DiDi. From airport trips, to business meetings and even those Friday afternoon early knock off rides home, by earning Velocity Points with DiDi you can turn your business rideshare needs into rewards.

Download DiDi

Accelerate your business' Velocity Points balance with DiDi

Download and link

New to Didi? Earn 1,000 Velocity Points for your business* when you when you download the DiDi app and link your Virgin Australia Business Flyer account to the personal DiDi profile of one person connected to your business and they Ride.

DiDi Regular? Link your Virgin Australia Business Flyer account to the personal DiDi profile of one person connected to your business and earn 1,000 Velocity Points for your business.*

*1,000 Points linking offer only available once. T&Cs apply.

Earn on every ride

Earn 1 Velocity Point for your business per $1 of eligible spend on every ride.*

Before riding ensure you have selected Virgin Australia Business Flyer in the Velocity Points section of your customer profile to earn for your business.

Earn 5X Velocity Points on every DiDi ride, not just from the airport

You'll earn 5 Velocity Points per $1 of eligible spend on every DiDi ride from 30 October to 1 December 2024.^#

Before you ride, have your Virgin Australia Business Flyer account selected as the "Velocity Points" option in the DiDi app. Make every business ride count!

Ride with DiDi

How to get started

Whether you're new to DiDi or loyal rider, linking is simple and earning is easy! Earning Velocity Points on your business rideshare means you can go from business ride to rewards vibe in no time.

Get ready to earn
You'll need a DiDi account to get started. New to DiDi? Download and create an account in the app here.
Link accounts and earn 1,000 Velocity Points for your business*

If you are new to DiDi, you will earn 1,000 Velocity Points for your business* when you link your Virgin Australia Business Flyer membership number (Your business ABN) in the app and take your first ride while your linked business account is selected.

If you are a DiDi regular, you’ll get an instant 1,000 Velocity Points for your business just by linking your Virgin Australia Business Flyer membership number (Your business ABN) in the app.

Not yet a Virgin Australia Business Flyer member,? Join here.
Make every business ride count
Plus, you'll earn 1 Velocity Point per $1 of eligible spend on every DiDi ride.^+. Before you ride, ensure you select Virgin Australia Business Flyer in the Velocity Points section of your customer profile to earn for your business in the DiDi app.

Download DiDi

DiDi offers a cost-effective, dependable, and secure way to ride

Affordable rides

Stretch your budget with DiDi's competitive pricing, ensuring your business' dollar goes the extra mile.

Fast and dependable

Your ride awaits just a few taps away. Escape the constraints of schedules and summon a ride at your convenience.

Safety First

Enhance your confidence with DiDi's pre-vetted drivers and integrated safety features within the DiDi app.

Happy drivers and riders

DiDi's cutting-edge Service Fees ensure that a larger portion of the fare goes directly to the drivers' earnings.

Frequently Asked Questions

To earn Velocity Points for your business with DiDi, you must link the Virgin Australia Business Flyer membership number (i.e. the business’ ABN used to register for Virgin Australia Business Flyer) for the business your connected with in the DiDi app before your trip commences. Once linked, you will earn Velocity Points for your business on eligible rides if you have Virgin Australia Business Flyer selected as your Velocity Points loyalty program in your customer profile before booking.

In the DiDi app menu, select ‘Velocity Points’

Select the ‘Virgin Australia Business Flyer’ option and enter the ABN associated with your Virgin Australia Business Flyer account

Select the ‘Register Now’ button to link the business’ Virgin Australia Business Flyer and DiDi accounts

Each time you ride, to earn Points for your business, make sure you have Virgin Australia Business Flyer selected as your Velocity Points loyalty program in your customer profile before you book.

If the details you entered are correct, your DiDi and the business’ Virgin Australia Business Flyer accounts will now be linked and if you have Virgin Australia Business Flyer selected as your Velocity Points loyalty program in your customer profile before you book, the business you are connected with will earn Points on your next eligible DiDi ride.
Please ensure the ABN you have entered matches the ABN used to sign up to Virgin Australia Business Flyer. If you are still experiencing issues, please reach out to DiDi for support via the app.
Virgin Australia Business Flyer members can receive 1 Point per AUD1 of eligible spend on rides. This includes airport and non-airport rides.

The spend eligible for Velocity Points for the business you’re connected with is exclusive of any GST, value added tax, sales tax or similar taxes, any tolls, airport fees or other third party charges incurred, and any discounts or promotions applied. Points will not be awarded where the amount of the fare has been refunded.

To earn Points for the business you’re connected with, you must also ensure that Virgin Australia Business Flyer is selected as your Velocity Points loyalty program in your customer profile before you book.
As a new DiDi user, you can earn 1,000 bonus Velocity Points for the business you’re connected with by:

·       Downloading the DiDi App and creating a DiDi account for the first time;

·       Linking your Virgin Australia Business Flyer membership (make sure you choose the Virgin Australia Business Flyer option); and

·       Completing and paying for one ride within Australia with DiDi using your newly registered DiDi customer profile.  If you have both your Velocity Frequent Flyer account and a business' Virgin Australia Business Flyer account linked in the app, before taking a ride make sure Virgin Australia Business Flyer is selected in the Velocity Points section of the app.

The linking offer can only be used by the business once (i.e. if multiple staff link the Virgin Australia Business Flyer account to their DiDi app the business will only receive the 1,000 Points once).
As an existing DiDi user, you can earn 1,000 bonus Velocity Points for the business you’re connected with by linking your Virgin Australia Business Flyer membership in the DiDi app via the Velocity Points page (make sure you choose the Virgin Australia Business Flyer option).

The linking offer can only be used by the business once (i.e. if multiple staff link the Virgin Australia Business Flyer account to their DiDi app the business will only receive the 1,000 Points once).
Points will be credited to your Virgin Australia Business Flyer account up to 31 days after making payment for your ride or up to 31 days after linking the business’ Virgin Australia Business Flyer account as an existing DiDi user.

If your Points are still not showing in the Virgin Australia Business Flyer member’s Rewards Portal after 31 days, please reach out to DiDi for further assistance via the app.
Yes, if you have a number of employees and contractors riding with DiDi for their business trips, they can link the business’ Virgin Australia Business Flyer account to their DiDi account to earn Velocity Points for the business.
DiDi users can link a personal Velocity Frequent Flyer account to their DiDi account, in addition to linking to a Virgin Australia Business Flyer account to their personal DiDi account.

You can then toggle between your Velocity Frequent Flyer and Virgin Australia Business Flyer accounts in the Velocity Points section of your DiDi customer profile each time before you take a ride, depending on which account you would like to earn the Points to.

Please note you will only earn Velocity Points to either your Velocity Frequent Flyer or Virgin Australia Business Flyer account on a single ride (i.e. you cannot earn both Velocity Points to an individual Velocity account and Velocity Points to a business’ Virgin Australia Business Flyer account on the same ride). This means, if you choose Velocity Frequent Flyer, only you will earn the Velocity Points. The business won’t earn any Velocity Points.
Before each ride, make sure you select in the Velocity Points page in the app whether you would like to earn Points to your Velocity Frequent Flyer account or Virgin Australia Business Flyer account. You can only earn with one program per ride. This means, if you choose Velocity Frequent Flyer, only you will earn the Velocity Points. The business won’t earn any Velocity Points.
No sorry, only rides completed after you have linked the business’ Virgin Australia Business Flyer account to your Didi User profile, and where you have selected to earn Points to the business’ Virgin Australia Business Flyer account in the Velocity Points section of your DiDi customer profile before booking the ride, will be eligible for Velocity Points earn.
No sorry, once you have selected and earned with either the business’ Virgin Australia Business Flyer account or with your Velocity Frequent Flyer account, we cannot reverse the earn from one account to allocate to another.
If you no longer wish to have the business’ Virgin Australia Business Flyer account linked to your DiDi account, please reach out to via the app for assistance.

Terms and Conditions

*Virgin Australia Business Flyer and DiDi 1,000 Bonus Points Offer Terms & Conditions

Virgin Australia Business Flyer members (“Business Members”) can earn 1,000 bonus Velocity Points with DiDi if they meet the below eligibility requirements.

An individual connected to a Business Member who does not have an account with DiDi as at 1 July 2024, can earn 1,000 bonus Velocity Points for the Business Member they are connected with when they:

· download the DiDi App and create a DiDi account in their own name;

· select the “Velocity Points” option from the menu and then select Virgin Australia Business Flyer;

· enter the Business Member’s Virgin Australia Business Flyer membership number (i.e. the Business Member’s Australian Business Number (“ABN”)); and

· complete and pay for one ride within Australia with DiDi using their newly registered DiDi customer profile with Virgin Australia Business Flyer selected in the Velocity Points section of the app.

An individual connected to a Business Member who has an existing DiDi customer profile as at 1 July 2024 can earn 1,000 bonus Velocity Points for the Business Member they are connected with when they add the Business Member’s Virgin Australia Business Flyer membership number (i.e. the Business Member’s ABN) to the “Velocity Points” section of their customer profile with DiDi.  

The Business Member’s ABN as recorded on their Virgin Australia Business Flyer membership account must match the ABN registered to the relevant individual’s DiDi customer profile.

If the Business Member meets the eligibility requirements for this offer, the bonus Velocity Points will be allocated to the Business Member’s Virgin Australia Business Flyer membership account within 31 days of:

· for new DiDi customers, paying for their first ride within Australia with DiDi using the individual’s newly registered DiDi customer profile; and

· for existing DiDi customers, adding the Business Member’s ABN to the individual’s DiDi customer profile.

The Bonus Points offer can only be earned once per Business Member.

Not valid with any other offer except the DiDi Trip Earn offer.

The Business Member can also earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the Trip Earn offer for more details. For the avoidance of doubt, an individual Velocity Frequent Flyer member cannot earn Points on a booking made while Virgin Australia Business Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

Business Members can de-link or manage their linked accounts at any time by contacting DiDi via the app.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi booking terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

^#Virgin Australia Business Flyer and DiDi 5X DiDi Bonus Points Offer Terms & Conditions:

This Offer is valid for Virgin Australia Business Flyer members (“Business Member”) only from 12.01AM AEST 30 October 2024 to 11.59PM AEST 1 December 2024 (“Offer Period”). To be eligible for the 5X bonus Velocity Points promotion (“The Offer”), Virgin Australia Business Flyer members must meet the below eligibility requirements:

A person connected to the Business Member must have a registered personal DiDi customer profile and have linked the Business Member’s Virgin Australia Business Flyer account to their personal DiDi profile.
That same person must complete and pay for a ride within Australia with DiDi by 11:59pm AEST 1 December 2024 and have the Virgin Australia Business Flyer account selected as the “Velocity Points” option in the DiDi app when they request the ride.

The Business Member can earn 1 Velocity Point per $1 spent on the “Base Fare” (standard offer) for DiDi rides which meet the above eligibility requirements, in accordance with the standard offer terms and conditions, as well as an additional 4 Velocity Points per $1 spent on the “Base Fare” (“Bonus Points”). Base Fare is as defined in the standard offer terms and conditions.

Bonus Points are awarded in addition to standard Points earned. Members can earn Bonus Velocity Points for all rides taken with DiDi within Australia during the Offer Period which meet the eligibility requirements.

Please allow up to 8 weeks after the Offer Period, ending on 11:59pm AEST 1 December 2024, to be awarded the bonus Points to the Business Member’s Virgin Australia Business Flyer account.

To earn Velocity Points for your business and participate in this Offer, your business must be a Virgin Australia Business Flyer member. Virgin Australia Business Flyer membership and Points earn is subject to the Virgin Australia Business Flyer membership Terms and Conditions.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi booking terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

^Virgin Australia Business Flyer and DiDi Trip Earn Terms & Conditions

Virgin Australia Business Flyer members (“Business Member”) can earn 1 Velocity Point per $1 spent on the “Base Fare” for DiDi rides:

· taken within Australia; and

· booked via the DiDi profile of an individual connected with a Business Member, which includes the Business Member’s registered Australian Business Number (“ABN”) and where the relevant individual’s selected Velocity Points earning loyalty program within their DiDi account is Virgin Australia Business Flyer at the time of booking.

The “Base Fare” means the final fee (after any other discounts or promotions have been applied) paid by the individual connected with the Business Member for the ride, excluding any taxes (including GST), tolls, airport fees or other third party charges.

The Business Member’s ABN as recorded on their Virgin Australia Business Flyer membership account must match the ABN registered to the relevant individual’s DiDi customer profile.

Offer valid on discounted ride fares.

The Business Member can earn 1 Point per $1 spent on the “Base Fare” for DiDi rides in conjunction with the Bonus Points offer. See the bonus offer for more details. For the avoidance of doubt, an individual Velocity Frequent Flyer member cannot earn Points on a booking while Virgin Australia Business Flyer is their selected Velocity Points earning loyalty program within their DiDi account.

Business Members can de-link or manage their linked accounts at any time by contacting DiDi via the app.

This offer is subject to the Virgin Australia Business Flyer Program Terms and Conditions as amended from time to time. The DiDi terms and conditions apply to the use of the DiDi app and all rides.

This offer may be changed, extended, suspended or terminated at any time.

^~Join Virgin Australia Business Flyer:

Eligibility to join Virgin Australia Business Flyer: Virgin Australia Business Flyer membership is available to businesses with an active ABN/ACN, an Australian business address and spend of less than $300,000 per annum on flights with Virgin Australia. Superannuation funds, travel agents, travel management companies, travel wholesalers, air travel consolidators and any businesses re-selling air travel are not eligible to join. For more information please see the Virgin Australia Business Flyer and Loyalty Terms and Conditions.

+The Velocity Frequent Flyer and DiDi offers are subject to the Velocity Frequent Flyer and DiDi Offer Terms and Conditions found here.