Terms and Conditions

*Virgin Australia Business Flyer: Eligibility to sign up to Virgin Australia Business Flyer: Virgin Australia Business Flyer membership is available to businesses with an active ABN/ACN and an Australian business address that spend less than $300K per annum on flights with Virgin Australia and eligible airline partners. The business cannot be a Superannuation fund, travel agent, travel management company, travel wholesaler, air travel consolidator or anyone re-selling air travel. For more information please see the Virgin Australia Business Flyer Terms and Conditions.

^{5,000 bonus Velocity Points Offer Terms and Conditions:} 

^{1. New pay.com.au customers will receive 5,000 bonus Velocity Points for their businesses if: 
    a. they successfully open a new pay.com.au account using referral code VIRGIN5 and successfully link a valid Virgin Australia Business Flyer account to their pay.com.au account; and 
    b. within 30 days from opening their pay.com.au account, process at least AU$10,000 through pay.com.au using an Eligible Payment Method.} 

^{2. An Eligible Payment Method on the pay.com.au payments platform are credit card transactions or bank transfers where PayRewards are earned.} 

^{3. The bonus Velocity Points will be allocated to your Virgin Australia Business Flyer account within 30 days of qualifying for the bonus.} 

^{4. To earn Velocity Points, you must be a current Virgin Australia Business Flyer member which is subject to the Virgin Australia Business Flyer Terms and Conditions and Loyalty Terms and Conditions as amended from time to time. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy.} 

^{5. PayRewards Points are offered by Pay Rewards Pty Ltd and are subject to redemption rules and other terms and conditions as amended by Pay Rewards Pty Ltd from time to time.} 

^{6. pay.com.au reserves the right to amend or withdraw this offer at any time without notice.} 

^{7. Offer limited to one business per user per pay.com.au account.} 

^{8. Offer, alongside the 30 days free access to “Premium” processing rates, cannot be used in conjunction with other sign-up offers.}  

^Pay.com.au Partner Terms & Conditions

Earn 1 Velocity Point for your business for every 2.5 PayRewards Points transferred to your Virgin Australia Business Flyer account. The total Points awarded is calculated by applying the Velocity Points earn rate to the number of PayRewards Points by increments of 2.5. For example, 1250 PayRewards Points would earn 500 Velocity Points. Any PayRewards Points balance less than 1250 cannot be transferred to your Virgin Australia Business Flyer account until the minimum points balance of 1250 has been reached. Fractions of Velocity Points will not be allocated.  

Velocity Points will be awarded to the nominated Virgin Australia Business Flyer account, which is linked to the relevant PayRewards account at the time of the relevant earn activity. Velocity Points will be allocated to the member’s account within 30 business days of completing the relevant earn activity, unless otherwise stated in connection with a specific campaign. Velocity Points are not exchangeable and cannot be taken as cash. 

To earn Velocity Points, you must be a current Virgin Australia Business Flyer member. Membership and Points earn is subject to the Virgin Australia Business Flyer and Velocity membership Terms and Conditions, and any changes to the Member benefits and features, including Points earn with pay.com.au, will be governed by those Terms and Conditions. Velocity collects and handles your personal information in accordance with its Privacy Policy, and Virgin Australia Business Flyer collects and handles your personal information in accordance with its Privacy Policy. 

The pay.com.au payment platform service is provided by pay.com.au Ltd ACN 639 316 546. The pay.com.au payment platform is subject to the pay.com.au Terms and Conditions (as applicable) and the PayRewards Program Terms and Conditions. Pay.com.au collects and handles your personal information in accordance with its Privacy Policy. Pay.com.au Pty Ltd is not responsible for the redemption of Velocity Points - please contact Velocity regarding any queries relating to the redemption of Velocity Points.    

If you link your Virgin Australia Business Flyer membership to your PayRewards account, pay.com.au may share some of your personal information with Virgin Australia Business Flyer. Virgin Australia Business Flyer and pay.com.au may use your personal information for purposes related to your linked accounts, including to: (a) confirm that you are a Virgin Australia Business Flyer member, (b) link your accounts, and (c) allow you to access details about your Virgin Australia Business Flyer account, such as your ABN, from within your pay.com.au account. 

You can de-link or manage your linked accounts at any time through your profile in your PayRewards account settings. 

1. Earning Points with Virgin Australia Business Flyer: Virgin Australia Business Flyer Members can earn up to 1,000,000 Points from completed travel on eligible flights marketed and operated by Virgin Australia or marketed by Virgin Australia and operated by eligible airline partners, per annum, based on the rolling 12 month period from when the Member joins Virgin Australia Business Flyer. Points aren’t earned on certain fees, taxes, or charges.  Virgin Australia Business Flyer Terms and Conditions  apply. 

2. United Airlines Business Discounts (UA Business Discounts): As at  1 November 2023, the following discounts apply to the United Airlines and Virgin Australia base fares (which excludes fees, carrier charges and taxes) of Virgin Australia marketed and United Airlines operated flights (with a VA flight number) booked by Virgin Australia Business Flyer members (Members), which may change without notice:

Business Fares:
VA Fare Class J, C and D: 10%

Economy Fares:
VA Fare Classes Y, B, W, H, K and L: 10%
VA Fare Classes R and E: 5%

Please check the Virgin Australia Business Flyer website for current discount levels. UA Business Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process these UA Business Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team businessflyer@virginaustralia.com.

UA Business Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares, unless otherwise stated. UA Business Discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of UA Business Discounts, please contact the Virgin Australia Business Flyer team. Virgin Australia Business Flyer Terms and Conditions apply.

3. Fare advantage discounts: The Fare Advantage Discount of 4% applies to Flex fares (L, K, H, W, B, Y class) operated and marketed by Virgin Australia and 6% applies to Business Class fares (D, C, J class) operated and marketed by Virgin Australia, and is available to Virgin Australia Business Flyer members. The Fare Advantage Discount levels are subject to change without notice. Please check our website for current discount levels.  Fare Advantage Discounts can only be booked through the Booking Portal, our Guest Contact Centre, or a registered self-ticketing Travel Management Company (TMC) or travel agent and are not available through the public Virgin Australia website. If your TMC or travel agent is not registered to process Fare Advantage Discounts, please instruct your TMC or travel agent to contact the Virgin Australia Business Flyer team at businessflyer@virginaustralia.com.  Fare Advantage Discounts cannot be used in conjunction with any other offer or discount and cannot be combined with any other Unpublished Fares or Promotional Fares. Fare Advantage discounts do not apply to any bookings made via the Virgin Australia conference and group travel area, sale fares or other tactical fares offered from time to time, and bookings for children and infants. If you have any questions regarding the application of Fare Advantage Discounts, please contact the Virgin Australia Business Flyer team.  Virgin Australia Business Flyer Terms and Conditions  apply. 

4. Thrifty Car Hire Discount: Virgin Australia Business Flyer members will receive the following benefit from Thrifty on all bookings made via the Thrifty booking portal within the Virgin Australia Business Flyer Rewards Portal or the Virgin Australia Business Flyer Booking Portal: a discount of 15-18% off the best base rate of the day on  www.Thrifty.com.au (that is, the rates on the Thrifty booking portal accessed via the Virgin Australia Business Flyer Rewards Portal or the Virgin Australia Business Flyer Booking Portal).

5. Points Transfer: Virgin Australia Business Flyer Account Administrators can transfer Points earned by the Virgin Australia Business Flyer member to a Velocity Frequent Flyer member, provided that (a) there is a minimum of 3,000 Points per transfer; and (b) the Velocity Frequent Flyer member transferee is directly employed or contracted by the Virgin Australia Business Flyer member. 

6. Pilot Gold: A new Virgin Australia Business Flyer member is eligible to receive two three-month Velocity Pilot Gold Memberships if, within the first three months of becoming a Virgin Australia Business Flyer member, it books and completes at least $2,000 of eligible travel (excluding taxes, fees and charges). For more information, please visit our website at https://virginaustralia.com/businessflyer. Virgin Australia Business Flyer Terms and Conditions and Velocity membership Terms and Conditions apply.